About Kindbody

Kindbody is a leading fertility clinic network and global family-building benefits provider for employers offering the full-spectrum of reproductive care from preconception to postpartum through menopause. Kindbody is the trusted fertility benefits provider for 127 leading employers, covering more than 2.7 million lives. Many thousands more receive their fertility care directly from Kindbody throughout the country at signature clinics, mobile clinics, and partner clinics. As the fertility benefits provider, technology platform, and direct provider of care, Kindbody delivers a seamless, integrated experience with superior health outcomes at lower cost, making fertility care more affordable and accessible for all. Kindbody has raised $315 million in funding from leading investors.

Founded in 2018, CB Insights recognized Kindbody as one of the world’s promising health companies. Kindbody was named to Inc.’s Best In Business list of most admired companies, Forbes Best Startup Employers, Fast Company’s Brands that Matter, 2023 Linkedin Top 50 Startups list, and Fierce Healthcare named Kindbody to its Fierce 15 list of 2022, which recognizes the most promising healthcare companies in the industry world. Kindbody was named to the 2023 CNBC Disruptor 50 list for revolutionizing the way fertility care is delivered in the U.S.

About the Role

As an experienced Embryology Lab Manager reporting to our Regional Laboratory Director, you will be working in a fast-paced, rapidly growing environment where you will be relied on for your expertise, professionalism, collaboration, managerial and problem solving skills. Our Lab Managers are fully trained embryologists with 6 years of experience in the field. They are expected to lead others as well as delegate day to day operations of a lab.

Responsibilities

• Perform Chemistry Laboratory and Andrology Laboratory Procedures as needed.
• Supervision and performance of assisted reproductive technology procedures in IVF and Andrology Laboratories.
• Supervision of andrology testing and endocrine testing, if qualified, or via delegation to the Clinical Laboratory Technical Lead.
• Monitoring of procedures such as semen sample processing for Cryopreservation, IUI and IVF, oocyte identification conventional IVF, ICSI, embryo culture and grading, laser assisted hatching, trophectoderm biopsy, sperm, oocyte and embryo cryopreservation (vitrification).
• Follow the laboratory's procedures for specimen handling and processing, test analyses, reporting, and maintaining accurate laboratory records
• Training and evaluation of laboratory personnel
• Maintain records that demonstrate that proficiency testing samples are tested in the same manner as patient specimens
• Coordinate personnel schedules for adequate staffing coverage of the laboratories
• Adhere to the laboratory's quality control policies, document all quality control activities, instrument and procedural calibrations and maintenance performed
• Coordinate with, and report to the Laboratory Director on the execution and implementation of specific tasks, Standard Operating Procedures, and Policies
• Perform quality control procedures and monitor KPIs
• Participate in the laboratory’s quality management program
• Follow the laboratory's established policies and procedures whenever test systems are not within the laboratory's established acceptable levels of performance
• Be capable of identifying problems that may adversely affect test performance or reporting of test results and either must correct the problems or immediately notify the director
• Coordinate with reproductive endocrinologists and OB/GYNs to assist their patients with reproductive health issues and clinical research.
• Educate patients on infertility evaluations, medications, treatment protocols and procedures
• Provide patient/couple counseling, procedure teaching, communicates physician orders and instructions
• Ensure all patient information is documented appropriately in our EMR according to our procedures
• Works independently to assure the program goals are achieved
• Support and promote excellence in customer service
• Provide feedback to HQ on process improvement and job specifications to help gain efficiencies in the day to day operations of the labs
• Is willing to travel to other Kindbody locations to perform patient testing, train or support staff.
• Assist with projects, tasks and team support as needed.

Who You Are

• 6 years experience in clinical embryology {3-4 of which are micromanipulation}
• TS (ABB) certified preferred; eligible is accepted; must obtain within the year
• 1 year of managerial experience
• Able to work independently with minimal supervision
• Proficiency in all IVF laboratory methods including micromanipulation techniques and vitrification
• Detail oriented, meticulous record-keeping
• Strong communication skills & a team player
• Willingness to be flexible
• Familiarity with all state and local regulations including tissue bank licensing
• Experienced in EMR and G-Suite