Direct Hire Opportunity with a dynamic team! KPG has partnered with a private client that values precision, efficiency, and outstanding customer service. Our client is seeking a detail-oriented and motivated Leasing Operations Specialist to manage and optimize their leasing and billing operations. If you are looking for an opportunity to make a significant impact and grow within a supportive and innovative environment, we want to hear from you!

Pay: $25.00 - $28.00 D.O.E

Why You’ll Love Working With Us:

• Innovative Environment: Work with cutting-edge software, and be part of a forward-thinking company that values continuous improvement.
• Professional Growth: We offer opportunities for career advancement and professional development.
• Collaborative Culture: Join a team that values collaboration, mutual respect, and a strong sense of community.
• Competitive Compensation: We offer a competitive salary and comprehensive benefits package.

Key Responsibilities:

• Prepare, analyze, and review lease contracts for billing purposes through Leasewave.
• Analyze, verify, and process all miscellaneous billings related to new lease contracts, including pro-rata and interim rent, freight re-bills, recycle fees, admin fees, chargebacks, and upfront sales tax rebills, ensuring all supporting documentation is attached.
• Work with other departments to resolve end-of-term disputes, tax variances, cash posting corrections, asset location changes, and more.
• Submit system-generated rental invoices via email and through various vendor portals.
• Ensure all customers are in good standing, draft correspondence for collections, and escalate non-responsive customers or delinquent balances internally.
• Review weekly coverage listings to confirm recent coverage has been completed on the account(s).
• Participate in the month-end close process, ensuring all billing, renewals, rewrites, contract adjustments, changes, and amendments are completed and posted to the appropriate accounting period.
• Prepare and maintain all customer maintenance records, utilizing Leasewave to document changes and comments.
• Explain and resolve billing or collection-related issues and questions, providing superior customer service.
• Handle inbound and outbound communications via phone and email in a timely and professional manner.
• Establish individual and team-based goals to drive performance.

Qualifications:

• Moderate proficiency with MS Outlook and MS Excel. Experience with online portals (e.g., SAP ) is a plus.
• Background in Accounts Receivable. Leasing or finance industry experience is highly desirable.
• B.S. in Accounting/Finance preferred.
• Minimum of 4-5 years of collection/customer service experience.
• Strong understanding of basic accounting principles.
• Must have strong attention to detail and the ability to identify trends and relationships within accounting and lease data.
• Strong problem-solving and decision-making abilities.
• Highly motivated with a high level of initiative and a willingness to help others.
• Excellent verbal and written communication skills, with the ability to provide superior customer service and maintain cooperative working relationships.
• Strong organizational and time management skills. Ability to multi-task and work autonomously or within a team.

Ready to Join Us?

If you are ready to take your career to the next level and be part of an innovative and supportive team, apply today! We look forward to welcoming you to our team.

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Accounts receivable: 2 years (Required)

Ability to Relocate:

• Irvine, CA 92603: Relocate before starting work (Required)

Work Location: In person