Our client, a purveyor of childhood instructional programs, is hiring multiple Customer Service professionals to assist during their busy Summer season!

In this role, you will focus on providing customer satisfaction and supporting departmental goals by accurately processing and responding to customer requests in a professional and supportive manner. Enjoy working within an empathetic, professional, and collaborative team environment!

What you will do:

· Gain familiarity with various course offerings and products

· Order and registration processing, product information delivery, course enrollment creation and customer follow up

· Ability to research customer records in various applications and report on specific details as requested

· Provide departmental and receptionist coverage as needed

· Assist with mail process including the opening, sorting and distribution of mail

· Ability to shift priorities and adapt to high activity environment

· Assist in other departments as needed

· Other duties as assigned

Who you are:

• Possess strong verbal and written communication skills
• Detail oriented and professional presentation
• Flexible and ability to assist where needed
• High degree of comfort with Desktop Computer functions.
• Basic Internet navigation skills.

Education:

High school diploma or GED

Up to a year of customer service or call center experience - minimum

Job Types: Full-time, Contract

Pay: $22.00 - $25.00 per hour

Expected hours: No more than 40 per week

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Webster, MA (Required)

Ability to Relocate:

• Webster, MA: Relocate before starting work (Required)

Work Location: In person