King's Daughters is Hiring a Clerk(Lead)-Welcome & Infor Ce Near Ashland, KY
JOB SUMMARY
Assitsts Welcome & Information Centers management team by rounding on responsible areas, greeting and assisting patients and visitors, and facilitating the response to customer concerns.
DUTIES AND ESSENTIAL FUNCTIONS
Overall performance rating of below indicated essential job duties:
Scheduling for the Welcome and Information Center.
Ensures department has adequate coverage to meet the needs of customers and team members.
Reviews with team, customer satisfaction results and tracks trends if necessary.
Processes payroll for bi-weekly direct deposit vouchers.
Coordinates with Welcome & Information Centers management team for monthly team meetings.
Composes and types routine correspondence to team members and coordinating departments.
Utilizes and manages e-visitor system, ARC, Everbridge, House Calls Pro, and other programs utilized by the department.