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At Klickitat Valley Health, we believe that every individual deserves access to high-quality healthcare, and our team of passionate professionals is at the heart of making this vision a reality. We are currently seeking a dedicated and compassionate Patient Access Specialist to join our team in the Family Medicine Clinic in this full-time, 40-hour-per-week position.
General Summary:
The Patient Access Specialist provides excellent customer service to patients and visitors at all times while adhering to strict rules of confidentiality. The Patient Access Specialist interacts with the public in a professional, business-like, respectful manner by treating each person as an individual with unique needs. The Patient Access Specialist greets patients/visitors and provides information and general assistance; answers the phone and directs calls for assistance; assists patient access and flow by efficiently collecting patient demographics information. Enters all patient information and clinical data, as required, in the electronic medical record (EMR), assists with collecting payments for hospital services, and prepares various charge-related documentation. The Patient Access Specialist demonstrates excellent customer service during interactions with employees, managers/supervisors, patients, patient family members, customers, vendors, etc., and works collaboratively with colleagues and departments throughout the organization to provide optimal care services. Maintains a safe, clean, and organized work environment. The Patient Access Specialist position will work varied shifts.
Klickitat Valley Health is a rural, critical-access hospital located in scenic Goldendale, Washington, only two hours from Portland along the breathtaking Columbia River Gorge. KVH offers emergency and acute inpatient care and full ancillary services, including General Surgery, Diagnostic Imaging, Laboratory, Respiratory Therapy, PT / OT, Behavioral Health, Dental, Pain Management, and Hospice. The hospital also owns a busy, well-established primary clinic that is located on the hospital campus. Inpatient care is managed by 24/7 Hospitalist staff. KVH employs over 300 staff. Check out Goldendale here: Welcome to Goldendale!
QUALIFICATIONS:
Minimum Education, Training & Experience (includes licenses or certifications):
Education:
Experience:
GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS:
Other
$38k-47k (estimate)
02/09/2023
05/09/2025
The job skills required for Patient Access Specialist include Customer Service, Scheduling, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Access Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Access Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Access Specialist positions, which can be used as a reference in future career path planning. As a Patient Access Specialist, it can be promoted into senior positions as a Patient Accounts Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Specialist. You can explore the career advancement for a Patient Access Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Patient Access Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Access Specialist job description and responsibilities
As an essential member of the Revenue Cycle team, Patient Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and customers.
03/17/2022: Tuscaloosa, AL
Educating patients and their caregivers on hospital policies, admission and discharge procedures, visitation schedules and clinical protocols.
01/29/2022: Roanoke, VA
Maintains patient confidentiality per HIPAA regulations.
01/11/2022: Daytona Beach, FL
Preparing documents for admitting and discharging patients from the hospital.
12/22/2021: Canton, OH
Under general supervision, performs complex level customer service functions primarily related to patient registrations.
01/27/2022: San Jose, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Access Specialist jobs
Maintain positive working relationships with patients, physicians, visitors, and hospital staffs.
03/11/2022: Spartanburg, SC
Patient access representatives may pursue professional certification to showcase their skills and expertise, such as the Certified Patient Care Technician (CPCT) credential.
02/01/2022: Portland, ME
Strong commitment to providing an outstanding patient experience.
03/03/2022: Huntington, NY
Practice customer service skills for dealing with patients.
02/16/2022: Fresno, CA
Must have strong knowledge of Patient Access functions and Front End billing processes.
02/08/2022: Greenville, SC
Step 3: View the best colleges and universities for Patient Access Specialist.