1 Remote Customer Service Specialist Job in Raeford, NC
KLS Dispatching Service LLC is Hiring a Remote Remote Customer Service Specialist
Job Title: Customer Service Representative (Inbound)
Location: Work from Anywhere
Position Type: Full-time or Part-time
Compensation: $11.00 to $22.00 per hour (Depending on Client)
About KLS Dispatching Service:
KLS Dispatching Service is a leading provider of customer care and technical support solutions. We specialize in delivering exceptional service to clients across various industries. Our commitment to excellence, innovation, and flexibility has made us a preferred partner for businesses seeking top-tier customer support.
Job Description:
We are looking for motivated and customer-focused individuals to join our team as Customer Service Representatives. The scope of work outlined here pertains to providing customer service and technical support services, which may vary depending on the specific needs and requirements of each client being serviced. The primary objective is to deliver high-quality assistance to clients' customers through phone or chat support. In this role, you will have the opportunity to set your own schedule, providing flexibility for both full-time and part-time positions. You'll have the chance to work with various clients, each offering unique challenges and opportunities. Bilingual positions are also available for those fluent in multiple languages.
Key Responsibilities:
- Provide outstanding customer service via phone, chat, or email.
- Address customer inquiries, resolve issues, and offer solutions.
- Adapt to the needs and preferences of different clients.
- Set your own schedule to meet hourly commitments.
- Utilize resources and knowledge base to assist customers effectively.
- Maintain a high level of professionalism and customer satisfaction.
Qualifications:
- Prior customer service experience is preferred.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and adapt to different client requirements.
- Computer proficiency and the ability to navigate multiple systems.
- Bilingual candidates are encouraged to apply (English proficiency required)
- Must have computer or laptop (Windows 10 or 11) internet and USB headset.
Why Join KLS Dispatching Service:
- Competitive hourly rate, with the potential to earn up to $22.00 per hour (depending on the client).
- Flexible scheduling, allowing you to set your own hours.
- Diverse and inclusive work environment.
- Opportunity to work with reputable clients from various industries.
- Ongoing training and support to enhance your skills.
- Potential for career growth within the company.
- We offer many great perks, including free early access to your pay through Homebase.
- Be Your Own Boss
- Independent Contractor Opportunity / 1099
How to Apply:
If you are a customer-focused individual looking for a remote opportunity with flexibility and competitive compensation, we encourage you to apply. To be considered for this position, please submit your resume and a brief cover letter outlining your relevant experience.
If you are ready to start immediately, then contact a recruiter to schedule or get an on-the spot prescreening/interview today at (910)676-0117 or (252)315-4164.
How to Join the Virtual Job Fair:
If you have the required equipment (computer/laptop, USB headset, internet), customer service experience, and the drive to create your own success, we want to meet you! Join our Virtual Job Fair for a pre-screening / interview and a chance to be hired on the spot.
Hurry and participate in the virtual job fair promptly. Once the capacity limit is reached, joining will be unavailable until the next scheduled virtual job fair date, and the available slots fill rapidly!
Virtual Job Fair Date & Time
Date: Wednesday 01/10/2024
Time: 3:00 PM EST
Download Microsoft Team Meetings or Join on the Web !!!!!!
To access the Virtual Job Fair, copy and paste the link below. Enter meeting ID and passcode and take the first step towards a rewarding career:
https://teams.live.com/meet/9335707816788?p=Q7hVUXaIWUJBUBIo
Meeting ID: 933 570 781 678 8
Passcode: Qxqqtz
Don't miss this opportunity to jumpstart your career and work on your terms. We look forward to meeting you and having you as part of our team! Qualified candidates will be signed on the spot and enrolled in the next available client training class. If you're ready for a new and exciting chapter in your career, we're here to support your journey. See you at the Virtual Job Fair!
At KLS Dispatching Service, we value diversity and are an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Join us in providing exceptional customer service and making a positive impact in the world of remote work! We are looking forward to receiving your application. Thank you.
Job Summary
Full Time
$34k-43k (estimate)
10/20/2023
08/04/2024
The job skills required for Remote Customer Service Specialist include Customer Service, Problem Solving, Communication Skills, Scheduling, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Remote Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Remote Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Remote Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Remote Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Remote Customer Service Specialist. You can explore the career advancement for a Remote Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
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Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
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Customer agents talk to customers on behalf of businesses and companies.
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They help customers with their queries and complaints.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
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Communicate as efficiently as possible.
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Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
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Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
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Step 3: View the best colleges and universities for Customer Service Specialist.
