Operations Manager

OPERATIONS MANAGER

KMM is a leading national provider of supply chain solutions and network services to the U.S. communications

market. The Operations Manager position requires full-time attendance at our Lewisville, Texas, location.

Job Overview:

We are seeking an experienced and dynamic Operations Manager to oversee our warehouse operations. The ideal candidate will have a proven track record in warehouse management, team leadership, and operational excellence. This role is critical in ensuring efficient daily operations, inventory management, and team development.

If you are a results-driven professional with a passion for operational excellence and team leadership, we encourage you to apply for this exciting opportunity.

Responsibilities:

Warehouse Operations:

• Plan, organize, and monitor daily warehouse activities, including receiving, storage, order fulfillment, and shipping.

• Utilize warehouse management systems to track and manage inventory movements, shipments, and order processing.

• Maintain a secure, clean, and healthy work environment.

• Maintain the physical condition of warehouse and office spaces; inspect equipment; issue work orders for repair and requisitions for replacement.

Inventory Management:

• Monitor inventory levels and collaborate with procurement to ensure adequate stock levels while minimizing excess inventory.

• Notify the warehouse each Monday with cycle count expectations for the week.

• Assign daily cycle counts and perform research to find discrepancies.

• Provide weekly cycle count results to LO VP.

Team Management:

• Schedule and assign workload to warehouse associates and follow-up to ensure workload is completed.

• Assess, coach, counsel, and document all relevant employee performance issues.

• Supervise, coach, and develop Team Lead, ensuring they can perform tasks such as opening/closing the warehouse, assigning daily work tasks, monitoring progress, leading team meetings, and performing quality control checks.

Reporting and Communication:

• Provide the VP of LO with an end-of-week report about warehouse performance, operational challenges, improvement opportunities, issues, and escalations.

• Collaborate with Procurement and Customer Service to ensure seamless operations and timely order fulfillment.

• Manage vendor relationships and negotiate terms where necessary.

Qualifications:

• 10 years of proven experience in warehouse management with a successful track record of leading and developing teams, as well as meeting scheduled deadlines.
• 10 years of experience utilizing warehouse management systems to track and manage inventory movements, shipments, and order processing.
• Proven experience managing P&L Statements.
• Demonstrated understanding of how warehouse expenses, errors, inventory discrepancies, and mis-shipments directly affect all areas on P&L Statements.
• Strong understanding of warehouse operations, inventory management, and supply chain principles.
• Proficiency in using warehouse management systems and other relevant software.
• Excellent organizational skills with the ability to prioritize tasks and adapt to changing priorities.
• Exceptional problem-solving abilities and analytical skills to identify and resolve operational challenges.
• Effective communication and interpersonal skills to collaborate with various stakeholders.
• Experience using Microsoft 365 (PowerPoint, Word, Excel, Outlook, etc.)
• Flexible and ability to quickly adapt to changing conditions.
• Maintain a positive attitude and openness to growth and new challenges.
• Willingness to get involved in the day-to-day manual labor operations, as necessary.
• Must be willing to accept emergency calls 24/7/365.

Preferred Qualifications:

• Bachelor's Degree in Logistics, Supply Chain Management, Business Administration (or related field)

• Lean Six Sigma Certification

• Experience in telecommunications/related industry.

Benefits:

• Competitive salary, comprehensive benefits package, and weekly pay
• Opportunities for professional development and advancement
• A collaborative and innovative work environment
• Paid Holidays, Vacation and Personal Days
• Fortune 500 benefits through ADP TotalSource
• 401K with company matching
• Health, Vision, and Dental Insurance
• Life Insurance
• Tuition Reimbursement
• Referral Program
• Employee Assistance Program through ADP TotalSource
• Employee Discounts through ADP TotalSource

Application Process:

Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and

relevant experience. Shortlisted candidates will be contacted for further assessment.

Note:

This job description is intended to provide a general overview of the position and does not encompass every

task or responsibility that might arise in the role. It is subject to change as the needs of the company and the

role evolve.