38 Technical Support Analyst Jobs in Savannah, GA
KMRG, LLC is Hiring a Technical Support Analyst Near Savannah, GA
This is a full-time opportunity in which we’ll provide competitive pay, comprehensive benefits, and job stability and security.
Apply today!
ResponsibilitiesI. Customer Support:
- Assist in planning and delivering customer support services at the user interface
- Provide IT customer service and support in troubleshooting, recovering, and resolving software/hardware problems
- Assist users with login procedures to the network and other network applications
- Install, configure, upgrade, and troubleshoot commonly used hardware and software systems within the organization
- Set up and relocate video conference equipment
- Provide technical support for teleconferences and distance learning activities
- Perform server start-up and shutdown
- Manage files, printers, and access privileges to directories, files, shared mailboxes, and calendars
- Remove, relocate, and install computers, printers, and communication devices
- Provide user training and assistance on various routine applications
- Assist management and supervisors with various duties or projects as assigned
- Provide interim and final reports that are well-written and effectively presented
- Perform data analysis/reporting to include aggregating data into a format that is understandable
- Create and maintain database files using automated systems
- 4 years of experience in administrative, professional, investigative, technical, or other work related to various fields
- Proficiency in Microsoft Office software programs (e.g., Word, PowerPoint, Excel, and Outlook)
- Ability to use, understand, and maintain directories, personnel lists, and other guides and references
- Proficient in using a computer with a standard keyboard and additional function keys
- Excellent written and oral communication skills
- Problem solver and adaptable
- Customer-oriented
- 2 years of completed college studies in the Computer/Management Information Systems field
- Bachelor’s degree preferred
- U.S. Attorney’s Office Southern District of Georgia —22 Barnard Street, Suite 300, Savannah, GA 311401
- N/A
- U.S. citizenship required since this role supports the U.S. federal government
- Department of Justice (DOJ)
- Travel is required
- 40 hours per week
- 8 hours per day
- Employment Classification Eligibility — Non-exempt
- Not eligible for relocation benefits
Other Considerations. Applicants will be subject to a background investigation. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.
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Job Summary
Full Time
$63k-79k (estimate)
06/15/2024
07/13/2024
kmrggroup.com
<25
The job skills required for Technical Support Analyst include Technical Support, Troubleshooting, Customer Service, Microsoft Office, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Analyst positions, which can be used as a reference in future career path planning. As a Technical Support Analyst, it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Analyst. You can explore the career advancement for a Technical Support Analyst below and select your interested title to get hiring information.
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