KNAPP North America is Hiring a Logistics Operations Engineer Near Greencastle, PA
Who We AreAt KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer’s value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world’s industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing. We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&D, ensuring a strong and vibrant future! Join us and see how you can help change the world! For more information, visit www.knapp.com. . What You Get To DoThe task of a Logistic Operations Engineer is to make sure work is planned with the focus of the business in mind. They are also the point of contact from Service Desk to determine the root cause analysis for all P1/P2/P3 issues. They provide data capture around KPI’s that feed into the daily/monthly reviews. An Operations Engineer handles all matters to the logistic operations and its machinery such as Incident, Problem and Change Management. The role of an LOE therefore combines technical, training and administrative responsibilities. Another function is the coordination between KNAPP and its customer to finetune operations. They work as part of a team for the KNAPP customer and interact with the Service Desk and computer systems, software, physical technology (machinery), engineers and end users to increase stability, efficiency and establish best practices. Essential Functions And Responsibilities
Develops operational solutions
Determine impact on whole logistic system together with customer
Continuous Improvement Process
Monitor Performance
Improve operational quality results by studying, evaluating, and recommending process redesign
What You Have
Bachelor’s Degree in Business and/or Logistics (preferred) or related field, or equivalent experience
An understanding of warehouse operations and supply chain management
3-5 years related experience in warehousing, high volume manufacturing, distribution, production planning and/or transportation environment
Knowledge of WMS, WCS and SRC
An engineering industry background preferred
Operational experience within an automated distribution facility
ITIL Foundation
Excellent verbal and written communication skills
Self-motivated and a proactive approach to problem solving
Proven organisational skills
Customer focused
Strong interpersonal skills
Team oriented
Ability to lead and motivate others and work autonomously with minimum supervision
What You Will Get
Industry competitive compensation
Great benefits with competitive employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
401k with employer match and no vesting!
Paid Vacation & Holidays
Profit Sharing
Paid Parental Leave
Subsidized child-care
Tuition Reimbursement
Pet Insurance
Corporate Social Responsibility including recycling, sustainability, and volunteering