Description

Knight Office Solutions Seeks Managed Services and Engineering Project Manager

Do you thrive in a fast-paced environment, managing multiple complex projects to successful completion? Are you passionate about exceeding client expectations and driving results? If so, Knight Office Solutions wants to hear from you!

About Us

Knight Office Solutions (KOS) is an independent technology dealer representing some of the best names in imaging, workflow, and IT. KOS has been voted as a Top Place to Work in San Antonio for ten years in a row. Our mission is to help our customers reach their goals by providing client-focused technology solutions supported by a culture of service excellence and a commitment to doing the right thing. 

 About the Role

As a Managed Services and Engineering Project Manager, you will play a pivotal role in overseeing a portfolio of IT projects for our valued clients. You will be responsible for ensuring timely and successful project delivery, working closely with our sales and technical teams to understand client needs, develop project plans, and manage resources effectively. This role offers the opportunity to leverage your project management expertise within a dynamic and growing MSP environment.

Key Responsibilities

• Lead and manage multiple IT projects using ConnectWise Manage, ensuring alignment with client requirements and project outcomes.
• Develop comprehensive project plans, including scope statements, detailed schedules, budgeted hours, and resource allocation.
• Collaborate with technical teams, clients, and stakeholders to maintain project schedules, identify and mitigate risks/issues, and ensure successful project delivery on time and within budget.
• Develop and maintain effective project metrics to track project progress, profitability, and resource utilization.
• Facilitate regular project status meetings, providing clear and concise updates and addressing any concerns.
• Ensure project documentation is up-to-date and accurate, reflecting daily activities and any emerging issues.
• Implement and adhere to industry-standard project management methodologies (ITIL, Agile, and/or PMI).

Requirements

Job Overview and Requirements

 This job has no supervisory responsibilities. 

Qualifications

• Project management certification (ITIL, Agile, or PMP) required, or obtainable within 6 months of employment.
• 5 years of experience in IT project management, preferably within an MSP environment.
• Proven ability to manage multiple projects with varying degrees of complexity simultaneously.
• Strong understanding of IT services, including networking, security, and cloud solutions (a plus).
• Excellent communication, leadership, and problem-solving skills.
• Ability to thrive in a fast-paced environment and manage competing priorities.
• Proficient in project management tools like MS Project or similar resource and task-based systems; experience with ConnectWise Manage a plus.
• Associates degree in a relevant field (bachelor’s degree in computer science or engineering preferred) or equivalent combination of education and experience.
• Proficient in Microsoft Office Suite.
• Strong communication skills, both verbal and written.

Benefits

Knight Office Solutions offers a competitive benefits package with opportunities for professional development. Join our team and be part of a company that is passionate about exceeding client expectations and delivering innovative IT solutions.

Ready to take your project management career to the next level? Apply Today!

Knight Office Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.