39 Customer Service Representative II Jobs in Kansas, KS
Knit-Rite is Hiring a Customer Service Representative II Near Kansas, KS
This position is responsible for providing customer service to Knit-Rite, Therafirm, Knit-Rite Direct and Townsend customers.
Duties/Responsibilities:
- Receive, process and enters orders from customers via phone, fax, mail, e-mail, EDI and FreshDesk
- Handle all inquiries/complaints by investigating, resolving or referring to the appropriate departments
- Assist Marketing/Sales with program or sales implementations (sales promotions, new product announcements, mailings
- Provide customers information with pricing, promotions, minimums, product availability, etc
- Maintain and update information i.e., price lists, promotions, product data.
- Provide suggestive sales of products and services
- Investigate all shipping discrepancies and order entry errors with appropriate personnel and follows through on same
- Issue Return Authorizations
- Provide confirmation of fax, web, and email orders
- Route calls to appropriate departments
- Follow-up with outbound calls as requested or needed
- Research return authorizations and billing issues
- Upsell products and services
- All other duties as assigned
- Education-High School or equivalent experience
- 1-3 years minimum experience
- Computer, Typing, 10 Key skills required
- Fluent Spanish Speaking
Working Conditions:Seeing-General, Hearing/Listening, Repetitive Motions, Typing, Sitting, Works with others, Verbal Contact with others, Reading-Complex, Writing-Complex, Analyzing, Memorization, Math Skills, Judgment, Clerical, Decision Making, Perceptions/Comprehension
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Job Summary
Full Time
Durable Manufacturing
$37k-47k (estimate)
06/02/2024
06/29/2024
knitrite.com
KANSAS CITY, KS
500 - 1,000
1923
Private
CHRIS VERING
$200M - $500M
Durable Manufacturing
Related Companies
About Knit-Rite
Knit-Rite is a manufacturer and supplier of compression garments, fracture interfaces and cosmetic stockings for the healthcare industry.
The job skills required for Customer Service Representative II include Customer Service, Products and Services, Billing, Listening, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative II positions, which can be used as a reference in future career path planning. As a Customer Service Representative II, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative II. You can explore the career advancement for a Customer Service Representative II below and select your interested title to get hiring information.
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