Description

A Facility Maintenance Manager at KO Storage is a well-organized, motivated individual who works with a District Manager to troubleshoot and support the general maintenance of all KO Storage facilities in their assigned area. This role requires a hands-on approach, serving as the 'jack of all trades' to address various repair, upkeep, and improvement needs within our self-storage locations.

Schedule: Facility Maintenance Manager works 10-15 hours per week, and some weekends or holidays may be required.

Location: Facility Maintenance Manager will split time between assigned KO Storage locations, where applicable.

A Day in the Life 

• Conduct facility visits to identify areas for improvement and address any maintenance, cleanliness, safety, and security concerns. The schedule of the visits will be determined by the District Manager.

• Conduct full walk-through report at the assigned facilities to verify unit rental status, delinquency status, and maintenance status. 

• Perform routine inspections, maintenance, and minor repairs on heating, ventilation, and air conditioning (HVAC) systems.

• Diagnose and complete minor plumbing issues, including snake drains, snake toilets, repair leaking faucets, and replace difference components to a toilet or sink, etc. 

• Diagnose and complete minor electrical issues, including wiring, fixtures, and equipment.

• Install, upgrade, or replace electrical components as needed.

• Complete landscape maintenance, including weed whipping, mowing, trimming of shrubs, maintaining landscape beds, and weed spray

• Complete snow maintenance, including snow plowing, shoveling, and de-icing to ensure safe and clear pathways during winter weather conditions.

• Maintains the grounds as assigned which may include trash pick-up, shoveling, and sweeping curb/dumpster area, maintaining landscape beds and other areas. 

• Maintain facility security and components including unit doors, locks, hasps, gate, and cameras. 

• Complete applicable steps in our delinquent tenant management process. 

• Monitoring and responding to communications via email, phone, and messages.

• Maintaining tenant accounts by documenting all interactions and site findings, including capturing and uploading photos or videos to the appropriate systems as needed.

• Communicating with tenants in a timely and professional manner regarding any issues that arise with their unit or the facility.

Requirements 

Who You Are

• You have field service and maintenance experience with a good mechanical aptitude.

• You can troubleshoot, test, repair and service equipment as mentioned above.

• You communicate effectively, verbally and in writing. 

• You must have a valid drivers’ license, insurance, and reliable transportation.

• Ability to operate power tools in a safe and effective manner.

• Personal cell phone use - (we will provide a virtual phone number to use through Microsoft teams).

• Unlimited data plan on your cellular device with the ability to use mobile hot spot in the field.

• You have access to reliable internet at home and use a company provided printer if the facility does not have access or cellular service.

• Able to use devices such as GoPro, laptop and cellular devices.

• You have knowledge of Microsoft Office suite of products.

• Ability to use computers and transfer files between multiple devices and cloud services.

• You must be available to complete all tasks within a timely manner.

• You are a critical problem solver who enjoys finding creative solutions to challenges.

Physical Requirements

• Must be able to traverse facility to diagnose building issues, repairs, and/or maintenance.

• Must be physically able to climb ladders, bend, or perform repairs/cleaning when needed.

• Must be able to operate machinery such as a metal grinder, weed trimmer, leaf blower, shoveling, etc.

• Must be able to lift up to 50 pounds at a time.