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Overview: Manages Senior Front Desk employees and Front Desk Agents
Ensure all queries and complaints are dealt with accordingly and exceed guests expectations along the way.
Operations
BUSINESS IMPACT/RESULTS
CREATIVITY
COMMUNICATION
DECISION MAKING & AUTONOMY
APPLIED KNOWLEDGE & SPECIALIST SKILLS
MANAGING RESOURCES
COMPLEXITY & PROBLEM SOLVING
Physical Requirements:
Physical Requirements | |
A. Sitting: 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) | J. Wrist Deviation (Side to Side): 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) |
B. Standing: 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) | K. Hand/Wrist Repetitions (Up and Down): 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) |
C. Walking 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) | L. Reaching: 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) |
D. Lifts and Carries: Frequency: 1. Up to 10 pounds None Occasionally Frequently Constant 2. 11 to 24 pounds None Occasionally Frequently Constant 3. 25 to 34 pounds None Occasionally Frequently Constant 4. 35 to 50 pounds None Occasionally Frequently Constant 5. 51 to 74 pounds None Occasionally Frequently Constant 6. 75 to 100 pounds None Occasionally Frequently Constant 7. Over 100 pounds None Occasionally Frequently Constant | |
E. Lifts Overhead: Frequency: 1. Up to 10 pounds None Occasionally Frequently Constant 2. 11 to 24 pounds None Occasionally Frequently Constant 3. 25 to 34 pounds None Occasionally Frequently Constant 4. 35 to 50 pounds None Occasionally Frequently Constant 5. 51 to 74 pounds None Occasionally Frequently Constant 6. 75 to 100 pounds None Occasionally Frequently Constant 7. Over 100 pounds None Occasionally Frequently Constant | |
F. Twisting: 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) | M. Grasping: 1. Simple: < 50 pounds 2. Firm: > 50 pounds |
G. Bending: 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) | N. Manual Dexterity/Strength: 1. Gross motor, light-moderate strength 2. Gross motor, moderate - heavy strength 3. Fine motor, light-moderate strength 4. Fine motor, moderate - heavy strength |
H. Squatting/Kneeling/Crawling/ Climbing: 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) | O. Pushing: 1. None (0%) 2. Occasionally (1-33%) ___ lbs 3. Frequently (34-66%) ________ lbs 4. Constantly (67-100%) _______lbs |
I. Pulling: 1. None (0%) 2. Occasionally (1-33%) ______ lbs 3. Frequently (34-66%) ________ lbs 4. Constantly (67-100%) _______lbs | |
Visual Requirements | Hearing |
P. Visual Requirements: 1. Close eye work (small figures) 2. Color discrimination - Minimal color discrimination - Normal color discrimination 3. Other: Depth perception, distance vision, ability to focus. | Q. Hearing Requirements: 1. Special requirements Able to consistently fulfill communication needs. (alarms, phone ringing, conversation, clear acuity within 100 feet) |
Working Conditions | |
R. Temperature: 1. < 15 degrees Fahrenheit 2. Between 16 and 95 degrees 3. > 95 degrees | U. Driving: 1. None (0%) 2. Occasional (1-33%) 3. Frequent (34-66%) 4. Constant (67-100%) |
S. Crawl Space/Cramped Position: 1. Exposed < 1 hour per day 2. Exposed 1-3 hours per day 3. Exposed 3-7 hours per day 4. Exposed > 7 hours per day | V. Noise (loud/repetitive, < 85 decibels per OSHA Standard): 1. None (0%) 2. Occasional (1-33%) 3. Frequent (34-66%) 4. Constant (67-100%) |
T. Personal Protective Equipment (e.g. respiratory mask, etc.) 1. None (0%) 2. Occasional (1-33%) 3. Frequent (34-66%) 4. Constant (67-100%) | |
Other | |
W. Specify any other requirements or restrictions that should be considered . |
What You'll Get...
Alongside company paid holidays, you can also look forward to enjoying a great benefits package, free tickets to Merlin attractions globally and 30% discount in our retail shops and restaurants.
We want to ensure that everyone has the opportunity to perform their best at interview, so if you have additional requirements due to disability or ill health please get in contact with LLC.HumanResources@legoland.com.
Pay Range:Full Time
$45k-62k (estimate)
06/28/2024
07/11/2024