18 Bilingual Customer Service Representative Jobs in Lenexa, KS
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Kocher + Beck USA, L.P. is Hiring a Bilingual Customer Service Representative Near Lenexa, KS
Position Type HoursThis is a full-time onsite, salary, non-exempt position. Core hours of work are Monday through Friday, 8am - 5pm.
Job DescriptionA Customer Service Representative, as part of a team, acts as the coordinator of customers’ needs, process orders, sets production schedules, and provides quotes. The team is responsible for managing email inboxes, determining priorities, and working with production teams on urgent requests to ensure customer’s needs are met.
Requirements
- Communicate accurate and timely information to varying levels of employees and customers.
- Speaks and understands the Spanish language fluently.
- Attentive listener.
- Aptitude for learning about varying product/s and services.
- Organized and has ability to prioritize based on goals.
- Dependable and self-motivated.
- Strong sense of accountability.
- Acts urgently and can meet deadlines.
- Organized and have a keen attention to detail.
- Competent navigating a computer.
- Propose improvements to the overall process.
- Responsible for keeping work area clean and free of safety hazards.
- Adapt to changes in the work environment.
- Manages competing demands.
- High school diploma or general education degree (GED).
- Prior customer service is not required but encouraged.
- Must be able to convert standard measurements to metric units.
- Be competent in:
- Microsoft Access, Word, Excel, Outlook
- Adobe Illustrator
- Corel Draw
- Multi-line phone
- 100% Employer Paid Health, Dental and Accident Insurance premiums.
- 100% covered for Employee-only and 75% for Dependent-plus coverage.
- Bi-Weekly employer contribution to Health Savings Account.
- 401(k), up to 4.5% employer match.
- Life Insurance, Short- and Long-Term Disability.
- Vacation, Sick Time, and Paid Holidays.
- Additional supplemental insurance plans are also offered.
Job Summary
Full Time
Durable Manufacturing
$38k-47k (estimate)
06/01/2024
06/22/2024
www.kocher-beck.com
Lenexa, Kansas
100 - 200
Eric Tupal
$50M - $200M
Durable Manufacturing
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About Kocher + Beck USA, L.P.
Founded in 1965, Kocher + Beck is a manufacturer of high-precision cutting tools and cutting units for the printing and converting industry with production sites in Germany, the UK, the US, and Russia.
The following is the career advancement route for Bilingual Customer Service Representative positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative. You can explore the career advancement for a Bilingual Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Bilingual Customer Service Representative job description and responsibilities
Administering and receiving customer surveys on occasion.
01/04/2022: Bismarck, ND
Compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances.
02/19/2022: Dayton, OH
Enrolling new customers, offering new products and services to existing customers.
12/29/2021: New Orleans, LA
A representative needs to build rapport with customers to secure sales or create a substantial client base.
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Monitoring call and mail histories to ensure that all customers have been assisted.
02/11/2022: Fort Worth, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Bilingual Customer Service Representative jobs
Must have Qualities of a Stellar Customer Service problem solving Skills.
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Respond to customer service complaints before they happen.
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Minimum of one year customer service or related experience.
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They help customers with their queries and complaints.
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Learn how to do research and provblem solving, and at the same time providing outstanding customer service.
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Step 3: View the best colleges and universities for Bilingual Customer Service Representative.
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