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Systems Administrator - Orlando, FL
Kodak alaris Orlando, FL
$77k-97k (estimate)
Full Time | Durable Manufacturing 2 Days Ago
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Kodak alaris is Hiring a Systems Administrator - Orlando, FL Near Orlando, FL

Position SummaryThe Systems Administrator is primarily responsible for providing technical support for all customer site operations. He/she is responsible for the installation and upgrading of all systems, will train on how to maintain the imaging systems, and perform periodic preventative maintenance.
PRINCIPAL ACCOUNTABILITIES: (MAJOR END RESULTS FOR WHICH THIS JOB IS HELD ACCOUNTABLE)
  • Install, diagnose, troubleshoot, and/or repair computers, computer-based electronic equipment, and Imaging equipment.
  • Perform 2nd and 3rd level of support as escalated by the 1st level support.
  • Perform final systems checks after installation prior to handing over system to Retail Operations.
  • Identify problems that require corrective action and escalate to Corrective Action Team.
  • Ability to multi-task in a fast-paced environment while occasionally working under tight deadlines.
  • Normally receives little instructions on routine work, detailed instructions on new projects or assignments and on occasion lead installs.
  • Maintaining/Monitoring of Windows server, Virtual platform & Active directory in POS system environment.
  • Provide timely and adequate communication to reporting Manager in order to minimize issues, stick to deadlines
  • Aid customer, staff, management, and other parties involved in our business whenever necessary
  • maintain proper preventative maintenance procedures whenever on-site location
  • Coordinate with vendors and customers to complete an incident/ticket from beginning to end
  • Conduct testing and participate in the configuration of application software in a production environment during version upgrades or system rollouts.
  • Participate in an on-call rotation, providing additional off hours support when needed, both independently and alongside other internal and external support teams.
  • Troubleshooting onsite (in person, telephone, or using remote connection methods) in a timely and accurate fashion.
  • Responsible for accurate documentation of user interaction and proper escalation channels to remediate issues.
  • Maintain data within tracking tools which will be used to monitor support levels and the team's ability to successfully meet the business units' support requirements.
  • Managing/Supporting of Microsoft Active Directory environment
  • Ensuring business continuity in the IT operations and coordination with the other departments and within the group
Skill And/Or Knowledge Specifications
  • Software: Windows Server (2003/2008/2012), Windows (XP/7/8), VMWare Workstation, VMWare VSphere/ESXi, SQL DB administration, Active Directory, Microsoft Office
  • Hardware platforms: Intel-based Servers, Desktops, Tablets, Laptops, Printers, Digital cameras, RAID, NAS, and POS Hardware components
  • Networking -- TCP/IP, DNS, DHCP, FTP, SMTP, wireless technologies including AP, routers, wireless site survey, wireless frequencies, Radiation Patterns, troubleshooting
  • Familiar with remote access technologies including Citrix, Juniper, VNC, Log Me In, Team viewer, PCAnywhere, RDP, etc.
  • In depth knowledge of back-up and restore technologies including, SQL DB restorations, Ghost, Acronis and PXE
  • Knowledge of OS and software debugging and troubleshooting techniques, the ability to accurately describe the information obtained
  • Excellent customer service and interpersonal skills.
  • Ability to work independently and cooperatively.
  • Ability to multi task while occasionally working under tight deadlines.
  • Excellent oral and written communication skills
  • Analytical ability required to resolve problems and provide technical support.
  • Knowledge of batch commands and scripting (PowerShell, VB Script, Java Script, Python) a plus
Education And/Or Experience Specifications
  • BS in a technical discipline or equivalent work experience
  • A and Network certification preferred
  • 2-5 years of Helpdesk or Desktop Support experience
Other
  • 25% overnight travel required, often times on short notice
  • Must be able to lift 50 pounds
  • Ability to work at heights, high lift certification a plus
  • Must have valid driver's license and have a clean MVR that meets company guidelines
  • Possess or able to obtain a valid passport for International travel
Compensation$25.00 - $29.00 per hour, depending on experience.
Visa Sponsorship not available.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$77k-97k (estimate)

POST DATE

06/29/2024

EXPIRATION DATE

07/27/2024

WEBSITE

kodakalaris.com

HEADQUARTERS

ROCHESTER, NY

SIZE

500 - 1,000

FOUNDED

2013

TYPE

Private

CEO

MARC JOURLAIT

REVENUE

$200M - $500M

INDUSTRY

Durable Manufacturing

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About Kodak alaris

Kodak Alaris is a provider of consumer printing picture kiosks, digital imaging software and photography supplies for businesses and governments.

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