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About the Role
In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency.
You will deliver speed of service transactions while creating a compelling customer experience.
What You’ll Do
Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)
Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
Accomplishing multiple tasks within established timeframes
Following company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Receiving, understanding and proactively responding to direction from supervisors / managers and other company personnel
Other responsibilities as assigned
What Skills You Have
Required
Excellent customer service skills and ability to multi-task with strong attention to detail
Verbal / written communication and interpersonal skills
No retail experience required
Must be 16 years of age or older
Flexible availability, including days, nights, weekends, and holidays
Preferred
Client facing retail or service industry experience
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions.
Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the What You’ll Do Section.
Ability to satisfactorily complete company training programs.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Perform work in accordance with the Physical Requirements section.
Physical Requirements
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand / walk for the duration of a scheduled shift.
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.
Pay Starts At : $12.50
Last updated : 2024-09-10
Full Time
Retail
$26k-33k (estimate)
09/13/2024
11/21/2024
corporate.kohls.com
SAN JOSE, CA
>50,000
1962
Public
FRANK GONZALES
$10B - $50B
Retail
Kohl's is a Wisconsin-based department store retail chain that offers apparel, footwear, accessories, beauty and home products.
The job skills required for Seasonal retail associate include Customer Service, Products and Services, Written Communication, Scheduling, Point of Sale, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Seasonal retail associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Seasonal retail associate. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Seasonal Retail Associate job description and responsibilities
A Seasonal retail associate must process payments by totaling purchases; operating cash registers and financial transactions, processing checks, cash, and store or other credit cards.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Seasonal Retail Associate jobs
Previous retail experience or similar experience on the sales floor a plus.
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Celebrate Success and Learn to Deal With Failures.
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Communicate as efficiently as possible.
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Keep away from debates and arguments.
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When things go wrong, don’t panic.
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