Location: Kohler, WI

Opportunity

Responsible for incoming calls, scheduling tee times, guest check-in, and handling all other front desk operations at Whistling Straits

Specific Responsibilities 

• Perform and thoroughly understand all functions of the POS (Point of Sale) and TTS (Tee Time Scheduling) systems. This includes handling confirmation information, ensuring accuracy of reservations, guest check-in, and reconciliation of cash drawer.
• Answer incoming phone calls. Route calls, take messages, and assist customers as needed.
• Greet and service customers in person and by phone. Answer general inquiries regarding golf courses; provide information regarding all hospitality businesses.
• Assist in directing guest traffic through the clubhouse.
• Ensure the golf shop, front desk, and all public areas are neat and orderly. Assist also in keeping general information displays stocked.
• Handle all cash transactions. Balance, deposit, and record cash as necessary.
• Open and close the golf shop and front desk area according to established procedures.
• Assist Supervisor-Merchandising with inventory, golf shop sales, and maintaining order in the shop as needed.
• Perform other duties, as assigned, relating to the successful and smooth operation of the golf shop.

This is a seasonal position through the end of the golf season. Candidates must have availability to work during the week and weekends.