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About the Role
In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency.
You will deliver speed of service transactions while creating a compelling customer experience.
What Youll Do
Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
Meet or exceed individual goals (e.g., credit, loyalty)
Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohls brand standards
Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)
All associate roles at Kohls are responsible for :
Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
Accomplishing multiple tasks within established timeframes
Following company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Receiving, understanding and proactively responding to direction from supervisors / managers and other company personnel
Other responsibilities as assigned
What Skills You Have
Required
Excellent customer service skills and ability to multi-task with strong attention to detail
Verbal / written communication and interpersonal skills
No retail experience required
Must be 16 years of age or older
Flexible availability, including days, nights, weekends, and holidays
Preferred
Client facing retail or service industry experience
Pay Starts At : $18.00
Last updated : 2024-08-20
Full Time
$24k-32k (estimate)
08/22/2024
08/25/2024
ceoameshome.com
Wrightstown, NJ
<25
The job skills required for Retail sales associate include Customer Service, Products and Services, Written Communication, Point of Sale, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail sales associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail sales associate. Select any job title you are interested in and start to search job requirements.
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A good retail sales associate knows what makes their customers happy.
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A Retail Sale Associate must process payments by totaling purchases; operating cash registers and financial transactions, processing checks, cash, and store or other credit cards.
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A retail sales associate has the responsibility to ensure outstanding service to customers.
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Many retail sales associate jobs are entry-level positions, requiring minimal education and experience and a general skill set.
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Many retail sales associates also are responsible for financial transactions, such as purchases, returns and refunds.
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Career tips from people on Retail Sales Associate jobs
Basic math and money handling skills.
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Help to resolve customer complaints.
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Retail sales associates guide customers to make buying decisions.
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Stay updated with product features.
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They show excellent customer service and marketing skills.
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