16 Front Desk Clerk Jobs in Dania, FL
KOLTER HOSPITALITY GROUP is Hiring a Front Desk Clerk Near Dania, FL
Job Details
Description
Overview: A Kolter Hospitality Front Desk Agent delivers service excellence to our guests creating a comfortable and welcoming environment. This position is responsible for processing check-ins and check outs, issuing room keys, and resolving guest issues with complying with all Kolter Hospitality standards, policies and procedures.
Performance Expectations:
- Assist guests with check in and check out processes.
- Coordinate all guest requests.
- Inform guests of hotel services, features and room amenities.
- Welcome the guest by name whenever possible.
- Follow the hotel’s rate structures, discounts and sell/upsell strategies.
- Performs cashiering tasks like bill/invoice settlement, posting charges, adjustments, etc.
- Know and carry out specified duties in response to fire alarm, guest medical emergency and security threats.
- Cancel room reservations according to policy.
- Report any items in need of repair.
- Follow all safety procedures while working.
Behavioral Expectations:
- Be effective and innovative in handling and solving problems in the workplace.
- Remain positive and helpful while working in a fast-paced environment.
- Committed to the success and growth of the company.
- Act honorably, even when no one is watching.
- Eagerness to grow and/or develop within the company
- Passionately provide personalized guest service
Equal Opportunity Employer
M/F/Veteran/Disability
Drug Free Workplace
Kolter Hospitality Participates in E-Verify
Qualifications
General Requirements:
Able to work weekends
Report to work on time and in proper uniform.
Knowledge and/or ability to operate a computer and reservation system.
Experience: None. Customer Service or Hospitality experience a plus.
Education: None
Physical Requirements:
Ability to stand/walk for up to 8 hours.
Occasional lifting, pushing and pulling
Kolter Hospitality is proud to be an Equal Employment Opportunity.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Kolter Hospitality is a drug-free workplace. Pre-employment drug test and background check required.
Job Summary
Other
$27k-36k (estimate)
09/23/2023
08/21/2024
kolterhospitality.com
<25
The job skills required for Front Desk Clerk include Customer Service, Guest Service, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Clerk positions, which can be used as a reference in future career path planning. As a Front Desk Clerk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Clerk. You can explore the career advancement for a Front Desk Clerk below and select your interested title to get hiring information.
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