We’re currently looking to add to our growing Managed Services team. The primary focus of this position is to maintain partner relationships with assigned accounts, which includes partner invoice processing, customer billing, and AP/billing inquiries.

Job Duties:

• Create Purchase Orders to partners for customer orders, verifying margins in line with company standards
• Verify and match partner invoices to Purchase Orders, process for payment
• Prioritze and resolve escalated partner/payment issues with urgency
• Create new contracts for units added to site after inital order
• Assist sales reps with research/corrections/updates to new and existing contracts
• Work with customers on escalated billing disputes, etc
• Create additional billings to customers based on additional services requested and invoiced by partners
• Answer partner calls and e-mails concerning invoicing and payments
• Review partner aging reports/statements, research issues, and provide answers
• Dispute unauthorized or over-billed charges from partners
• Audit/verify items on rent on a monthly basis