POSITION SUMMARY
DEFINITION
Under supervision, to perform a variety of clerical and reception duties in a medical and/or psychiatric treatment area in support of professional and other staff; and to do other work as required.
CLASS CHARACTERISTICS
Incumbent in this class performs the journey level scope of clerical assignments in support of doctors, nurses and other staff in an assigned medical treatment area; serve as a mentor and resources for all Unit Secretaries and serve as liaison between Nurse Management and Unit Secretaries
POSITION QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way would be:
Education
Completion of high school or equivalent. Specialized training in medical assisting or a closely related field preferred
Experience
Minimum of three (3) to five (5) years experience as a Unit Secretary.
Licensure/Certification
BLS
Special Requirement:
Successful completion of medical terminology course or passing score of 80% on medical terminology examination.
KNOWLEDGE & ABILITIES
Knowledge of:
Hospital established policies quality assurance program, safety, environmental and infection control policies and procedures.
Medical Terminology
Modern office practices and procedures including filing and operating standard office equipment.
Ability to:
Conduct mandatory in-services, training and orientation
Understand and follow oral and written directions
Perform general clerical work and learn quickly the specific operations of a medical treatment unit.
Establish and maintain effective working relationships with the public and fellow employees.
Work effectively under stress and in emergency relationships with the public and fellow employees
Work effectively under stress and in emergency situations
Manage emergency or crisis situations; requires judgment/action which could result in
undesirable patient outcomes.
AGE-SPECIFIC COMPETENCY
Maintains, demonstrates and is assessed on the knowledge and skills necessary to provide for physical, psychosocial and cultural needs appropriate to the age of the patients served on his/her assigned unit.

(ED Fulltime/Nights/12 hr. Shift)