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About Kuecker Pulse Integration (KPI)
Created in July 2021 as a result of combination of Kuecker Logistics Group, PULSE Integration and QC Software by private equity firm Ares Management, Kuecker Pulse Integration (KPI) is a systems integrator that seeks out leading technologies within the areas of material handling equipment and information systems and combines them with proven design and operational strategies to help improve our customers’ operations. Our talented group of industry experts combine the powers of scalable material handling systems, innovative software and custom automation engineering for complete, unique solutions that help companies, across a broad spectrum of industry segments, become leaders in their industries. We are equipment agnostic, and our solutions incorporate leading technologies such as mobile robots, automated storage and retrieval systems (ASRS), automated guided vehicles (AGV), goods-to-person technology, sortation, and conveyor. KPI currently has approximately 300 FTEs and $150m revenue with growth expected to double in size (at a minimum) through organic and acquisitive activities.
KPI Field Services are critical to the support and care of our customers. Our Field Service Technicians are the client facing portion of our Lifetime Services Department. Field Service Technicians interface with our customers daily, keeping their systems up and running, ensuring optimal performance.
We are looking for a Field Service Technician III to perform all customer support duties and responsibilities relating to KPI products, including preventative maintenance, corrective maintenance, warranty service, emergency service, on-call service, start-up assistance, operator maintenance and user training, and promotion of company services as required. When not actively providing field support, our technicians will be training, preparing field activity reports, helping provide hotline customer service for problem resolution, and assisting with continuous improvement initiatives.
Essential Job Accountabilities
Full Time
$60k-78k (estimate)
08/25/2024
10/23/2024
kpisolutionsinc.com
Chelmsford, MA
<25
The job skills required for Field Service Technician III include Field Service, Customer Service, Installation, Problem Solving, Customer Support, Preventative Maintenance, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Technician III. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Technician III. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Technician III positions, which can be used as a reference in future career path planning. As a Field Service Technician III, it can be promoted into senior positions as a Field Service Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Technician III. You can explore the career advancement for a Field Service Technician III below and select your interested title to get hiring information.