24 Storage Facility Manager Jobs in Reno, NV
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Storage Facility Manager
$87k-111k (estimate)
Full Time
2 Weeks Ago
Kromer Investments Inc. is Hiring a Storage Facility Manager Near Reno, NV
Job DescriptionA self-storage attendant is responsible for managing the day-to-day operations of a self-storage facility, including renting units to customers, maintaining the facility, and providing excellent customer service to tenants.
Job Duties and Responsibilities:
Job Duties and Responsibilities:
- Assist customers with renting storage units, answering inquiries, and providing information about the facility and its services.
- Process rental agreements and leases for new and existing customers, including explaining terms and conditions.
- Handle customer payments and process transactions for rental fees and other charges.
- Maintain the cleanliness and appearance of the facility, including cleaning common areas and storage units as needed.
- Monitor the facility's security measures, including gate access control, security cameras, and alarm systems, to ensure customer and property safety.
- Keep track of available storage units and monitor occupancy levels to maximize space utilization.
- Maintain accurate records of customer accounts, leases, payments, and other transactions.
- Assist in marketing efforts, such as promoting available units and services to potential customers.
- Assist customers with moving into or out of storage units, providing support and guidance as needed.
- Address customer complaints and concerns promptly and professionally, escalating issues when necessary.
- Generate reports on occupancy, rental income, and other relevant metrics for management review.
- Property management experience preferred
- Candidate must have ability to float between the storage facility and property
- Previous experience in a customer service role is often preferred; experience in self-storage or a similar industry is a plus.
- Proficiency with computer systems, including rental and payment software, is important for managing transactions and records.
- Strong verbal and written communication skills to interact effectively with customers and colleagues.
- Strong organizational abilities to handle multiple tasks and manage time effectively.
- Accuracy in handling paperwork, records, and financial transactions.
- Ability to resolve customer issues and handle challenging situations with professionalism.
- Ability to stand for extended periods and occasionally lift and move heavy items.
Job Summary
JOB TYPE
Full Time
SALARY
$87k-111k (estimate)
POST DATE
06/09/2024
EXPIRATION DATE
08/08/2024
WEBSITE
kromerinvestments.com
HEADQUARTERS
Reno, PA
SIZE
50 - 100
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