Job Title: UX researcher

Location: New York, NY (Hybrid)

Type: Contract

Job Responsibilities

Structure and plan generative, formative and evaluative research initiatives that address team needs

Design, administer, and report on these research studies, producing associated materials (e.g., screeners, discussion guides, toplines, etc.) with some guidance

Present work, and the rationale behind research findings, to working teams and leadership

Take a question or a problem and be able to translate it into a testable hypothesis—complete with a specific method and tasks that appropriately respond to research, project, and business objectives

Help non-researchers (Product Designers, Content Designers, Product Managers) in taking part in user research work

Required Qualifications, Capabilities, and Skills

Bachelor’s Degree in relevant research or design discipline (e.g., Interaction Design, HCI, Anthropology, Cognitive Science), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience

Ability to execute a research study from beginning to end independently, with little to no

Experience conducting evaluative research, and supporting generative and formative research

Foundational comfort in presenting findings and insights to team members and stakeholders from multi-disciplinary backgrounds

Foundational experience with key UX Research tools for studies such as remote research, usability testing

Prior work involves collaboration within design teams (with UX Researchers, Product Designers and Content Designers)

Preferred Qualifications, Capabilities and Skills

Familiarity with banking and finance a plus

Portfolio or examples of past projects

Foundational understanding of Accessibility Guidelines and Inclusive Design practices

Foundational project planning and management skills