2 Remote Online Customer Service/Hospitality Specialist Jobs in Arizona, AZ
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Remote Online Customer Service/Hospitality Specialist
$40k-51k (estimate)
Full Time
1 Month Ago
KTI Talent Indicator is Hiring a Remote Remote Online Customer Service/Hospitality Specialist
Job OverviewWe are seeking a personable and professional Remote Online Customer Service/Hospitality Specialist to join our team. In this role, you will be responsible for handling customer inquiries, resolving issues, and ensuring a positive experience for all clients. This position is ideal for someone with a passion for hospitality and customer service, who excels in a remote work environment.
Key Responsibilities
Key Responsibilities
- Respond to customer inquiries via phone, email, and online chat promptly and accurately.
- Provide information about products and services, addressing customer needs and concerns.
- Resolve customer issues effectively and efficiently, ensuring a positive experience.
- Maintain detailed and accurate records of customer interactions.
- Collaborate with team members to improve overall customer service.
- Stay updated on company policies, products, and services.
- Escalate complex issues to the appropriate department or supervisor when necessary.
- Proven experience in customer service, hospitality, or a related field.
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities and attention to detail.
- Proficiency in using computers and customer service software.
- Ability to work independently and manage multiple tasks simultaneously.
- Reliable internet connection and a quiet workspace.
- High school diploma or equivalent; additional qualifications in hospitality or customer service are a plus.
- Competitive salary.
- Flexible working hours.
- Comprehensive training and support.
- Opportunities for career growth and development.
- Collaborative and supportive team environment.
Job Summary
JOB TYPE
Full Time
SALARY
$40k-51k (estimate)
POST DATE
07/10/2024
EXPIRATION DATE
09/05/2024
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