Your Role

Your Responsibilities

• Supports the Global Head of CL Customer Development Vertical for the strategy definition and alignment with and other KN stakeholders in Healthcare vertical.
• Active contract/key account management for selected number of accounts (GAs) where will act point of contact and main interface for the customers. Overall account ownership includes identifying, developing, defining, negotiating, and contract signing.
• Understands the customers business model and business environment as well as the competitive environment of the customer.
• Works in close cooperation with CL's Global Operating Standards (GOS) team on defining and implementing product development strategy to capture customer and business demands.
• In accordance with the agreed RACI, coordinates new business opportunities, steers global/cross-border
  projects, provides RFQ visibility and act as global point of entry.
• Supports the development of other accounts (National Accounts) in the relevant countries according to
  the agreed RACI.
• Support countries with know-how and best practice sharing.
• Enable and control proper governance on operational excellence, profitability and business development.
• Organizing and hosting service related business development workshops with country / regional BD communities.

Your Skills and Experiences

• Minimum 5 years business development and account management experience.
• Good knowledge of the Contract Logistics services and operating model as part of the overall supply chain.
• Proven track record of navigating a global environments with international exposure.
• Strong relationship management skills with both external and internal stakeholders.
• Strong operational understanding of Contract Logistics (ideally in implementation of projects, operational roles, business development, engineering or customer management) as well as strong interest in new technologies and latest innovation in the warehousing and distribution environment.
• Strong understanding and experience within the vertical industry and experience in supply chain/fulfilment logistics is essential.
• Strong understanding of project management discipline and solutions as well as the ability to manage projects, teams, stakeholders and deliver agreed solutions and deadlines.
• Analytical mindset and capability of long-term strategic development as well as short-term immediate problem solving.
• Affinity with continuous improvement practices (e.g., lean six sigma).
• Good knowledge of vertical related regulatory landscape in different geographies (if applicable).
• High customer orientation and strong communication skills for discussions and negotiation with various hierarchical levels as well as internal and external interest groups across the globe, including escalation management.
• Basic understanding of Finance and interpretation of P&L.
• Business acumen and can spot business development opportunities for the company.
• Willingness to travel globally.

Good Reasons to Join

About Kuehne Nagel

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne Nagel Group is one of the world’s leading logistics companies.

CONTACT

US Talent Acquisition

USA.Talent.Acquisition@Kuehne-Nagel.com