Job Title: Network Administrator Senior
Location: Redford, Michigan
Long Term Contract position
Organizes and coordinates the activities associated with installation, deployment, upgrade of networking software, hardware and network facilities.
Configuration, support and maintenance of the network environment.
Determine user needs and incorporate them to perform network design and capacity planning.
Responsible for ensuring security of network software and endpoints with extensive knowledge in SD-WAN, MPLS and VPNs
Responsible for acting on existing trouble tickets established in the tracking system.
Identifies, researches, and resolves technical problems proactively establishing root cause and mitigation recommendations to prevent further issues.
Documents, tracks and monitors the problem to ensure timely resolution and within SLA s.
Familiar with a variety of IT technologies, concepts, practices, and procedures.
Performs a variety of tasks. Works under general supervision; typically reports to a team lead or supervisor/manager.
Experience with AWS and Azure networking with respect to VPCs and Express routes setup and management
Provide second level technical support to users concerning network system operations.
Oversee installation, configuration, maintenance, and troubleshooting of network connected end-user hardware, software, and peripheral devices.
Ability to communicate information to end users, colleagues, and senior leadership in a clear and concise manner.
Position requires onsite support 3 days weekly