L-Acoustics is Hiring an Operations Coordinator, Americas Near Westlake, CA
Join our passionate and dedicated teams who are shaping the future of sound!The Operations Coordinator provides the right human, logistical and technical resources needed for every time application support required and/or requested, ensuring internal & external parties are clear on the assignment schedule. The Operations Coordinator organizes, prioritizes, follows-up, collects information, prospects and respects deadlines for all application supports & events (more than 600 trainings, 6000 attendees, 250 calibrations, 300 demos per year worldwide). Training SeminarsOrganize training from A to Z at L-Acoustics premises or at a customers’ or online: customer exchanges, trainer’s booking, location availability, schedule/equipment/participants confirmation, logistics, training interests tracking. CalibrationEnsure technical, logistical and human resources are available and booked, respect time slot limitations and deadlines. Show AssistanceRespect customer’s constraints (technical, timing, etc.) and L-Acoustics requirements. DemosPlan and organize all demos onsite and at L-Acoustics premises, define the needs, make the corresponding space and people bookings. Premises VisitsPlan & organize visits for guests. CrmBusiness section: Contacts / Aaccounts / Opportunities / Appointments Training section: Seminars / Sessions Data management, creation/update of new entries Continuous ImprovementMonitor and adapt to processes in use, with a constructive eye to improve working methodology. Participate to the elaboration of processes for new tools or tasks. Technical Skills
Advanced in English and Spanish (read/write/speak, high level), added language (Brazilian) is a plus
Bachelor’s degree in international business
Minimum of 5 years of experience
Technology savvy with good working knowledge of MS Office Suite, PowerBi, Dynamics
CRM and ERP knowledge
Thrive in a dynamic cross functional and multi-cultural environment
Personal Skills
Autonomous, highly organized and rigorous
Good interpersonal skills (multi-cultural)
Solution-oriented, in compliance with the brand AND the customer’s views
Be priority-oriented
Join our passionate and dedicated teams who are shaping the future of sound!