This role provides general clerical functions in the Human Services Department-Agency Support Section in an office setting involving reception work, utilizing a multi-line phone system, typing and using office equipment such as computers and copiers. 
Embrace a full-time position with a work schedule that allows for work-life balance. We are committed to creating a supportive and inclusive work environment and offer the opportunity to become part of an organization that values all team members and respects diversity.
 
We offer:

• A supportive, collaborative, inclusive, and diverse workforce.
• Ample opportunities for career learning, development, and growth.
• A culture of respect, teamwork, honesty, and integrity.
• The chance to serve your community in a purposeful and meaningful way.
• Flexibility with generous paid time-off benefits.

In addition, we provide excellent benefits, including:

• The Wisconsin Retirement System
• Great health insurance
• Comprehensive dental coverage
• Life insurance with disability options

Wage Range: $17.55 - $20.96

Demonstrates self-leadership, seeks out opportunities for personal growth and development, accepts feedback and demonstrates ability to learn and apply.

Shares ideas and demonstrates respect, humility, honesty, and open-minded thinking. 

Demonstrates flexibility, acceptance of change and emotional intelligence.

Takes initiative and demonstrates the ability to think critically and strategically. 

Participates as a contributing member of the team and brings authentic self to discussions regarding all aspects of the work.

Demonstrates ability to build and maintain effective relationships.

Contributes positively to an inclusive workplace.

Performs receptionist duties: answers telephone; takes messages; handles routine inquiries; refers clients/callers to appropriate personnel; receives and distributes incoming mail; and schedules clients for appointments. Uses various office machines in the performance of duties as required in a specific department, such as computers, telephones, copiers, and printers. Some positions will "float" throughout the department providing a variety of back-up clerical duties including reception work.

Transcribes reports, forms, correspondence, etc., from dictation system using a transcription unit. Inputs and retrieves information on computer.

Works within the central file room doing a large amount of scanning and managing electronic records, filing, file delivery, phone and computer work. Uses various office machines in the performance of duties as required in a specific department, such as computers, telephones, copiers, and printers. Inputs and retrieves information on a computer.

• Considerable knowledge of up-to-date office methods and procedures.
• Ability to operate general office equipment such as computers, copiers and multi-line phone system. 
• Ability to read, write, add and subtract.
• Ability to interact with a client population that is primarily adults and/or children with mental, developmental, or physical disabilities and/or frail elders. 
• Ability to use independent judgment in carrying out assigned tasks.
• Ability to follow oral and written instructions.
• Ability to work with confidential records and keep confidentiality.
• Ability to work under moderate supervision.
• Ability to stay organized and manage multiple tasks.

• Requires graduation from an accredited high school or GED, with training in business courses such as typing/keyboarding, computers, and office practices.
• Strong preference for individuals with advanced clerical training at a technical school.
• Minimum of one year of general office experience with proven strong word processing, data entry and organizational skills. - Typing skills may be evaluated as part of the selection process.
• For Receptionist Duties: Strong preference for receptionist experience in a busy office whose client population is primarily adults and/or children with mental, developmental or physical disabilities and/or frail elders. Experience in dealing with a busy reception area and working with a multi-line phone system.
• Good grammatical, spelling and punctuation skills.