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Overview
The team member is responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, upselling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should also be able to work various shifts.
Key Responsibilities
Greet customers as they enter
Give customers drink menus and answer their questions regarding ingredients
Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
Prepare beverages following recipes
Serve beverages and prepared food, pastries and muffins
Receive and process payments (cash and credit cards)
Keep the bar area clean
Maintain stock of clean cups and plates
Check if brewing equipment operates properly and report any maintenance needs
Comply with health and safety regulations
Communicate customer feedback to managers and recommend new menu items
Requirements
High school diploma: relevant training is a plus
Previous work experience as a Barista or Waiter/Waitress
Hands-on experience with brewing equipment
Knowledge of sanitation regulations
Basic math skills
Ability to gauge customers’ preferences
Excellent communication skills
Flexibility to work various shifts, holidays and weekends
Full Time
$24k-29k (estimate)
06/29/2024
07/12/2024
lalalandkindcafe.com
<25
The following is the career advancement route for Team Member (Barista) positions, which can be used as a reference in future career path planning. As a Team Member (Barista), it can be promoted into senior positions as a Fast Food Shift Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Team Member (Barista). You can explore the career advancement for a Team Member (Barista) below and select your interested title to get hiring information.