The Human Resources Manager designs, plans, and implements human resources programs and policies for staffing, compensation, benefits, employee relations, training, and health and safety. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Reports to the regional director of Human Resources.

Education: 

• Bachelor’s degree from a four-year college or university or similar work experience required.

Certifications/Experience:

• 5 years of experience in progressively responsible Human Resource roles
• 3 years of experience in Labor Relations OR Employee Relation
• PHR/SPHR certification preferred

General Responsibilities: 

1. Enhances the organization’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.
2. Maintains the work structure by updating job requirements and job descriptions for all positions.
3. Supports organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; and recommending changes.
4. Prepares employees for assignments by establishing and conducting orientation and training programs.
5. Manages a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; 
6. Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; and counseling employees and supervisors.
7. Implements employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; and designing and conducting educational programs on benefit programs.
8. Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements, conducting investigations, maintaining records, and representing the organization at hearings.
9. Enforces management guidelines by preparing, updating, and recommending human resource policies and procedures.
10. Retains historical human resource records by designing a filing and retrieval system and keeping past and current records.
11. Cultivates professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
12. Completes human resource operational requirements by scheduling and assigning employees and following up on work results.
13. Manages human resource staff by recruiting, selecting, orienting, and training employees.
14. Communicates directly to the Regional HR Director for departmental projects, plans and staffing. 
15. Advances human resource staff job results by counseling and disciplining employees; and planning, monitoring, and appraising job results.
16. Contributes to team effort by accomplishing related results as needed.
17. Attitude - Provides highest quality service and meeting customers' needs with utmost kindness, care, compassion, courtesy, empathy, respect and friendliness. Always acknowledges and serves customers with a friendly, open smile and direct eye contact.
18. Appearance - Takes pride in personal appearance, the facility and its surroundings.
19. Commitment to Coworkers - Recognizes we are linked to one another by a common purpose; serving our patients and our community, that we are team members with our physicians and co-workers, and that we each deserve respect and support.
20. Communication - Listens attentively to our customers to fully understand needs. Pays close attention to both verbal and non-verbal communication. Is committed to exceeding customers' expectations and providing more than what is expected.
21. Customer Waiting - Provides prompt service, keeps customers informed regarding the time in which the service will be performed and makes customers comfortable while they are waiting.
22. Privacy – Maintains customer privacy and confidentiality
23. Responsiveness - Acknowledges every approaching patient or family member. Responds in a way that demonstrates the care, courtesy and respect our customers deserve.
24. Safety Awareness - Ensures an accident-free environment. Establishes, promotes and monitors a proactive innovative approach to enhance hospital and patient safety. Adheres to and ensures compliance with Joint commission Patient Safety Goals and hospital safety policies.
25. Sense of Ownership - Demonstrates a sense of ownership in their job, takes pride in what they do, and how they do it. Accepts responsibility for and is in control of the job that needs to be done
26. Team Member is accountable for areas of responsibility meeting regulatory requirements including but not limited to maintaining annual TB testing, completing annual mandatories (ALC and competency), and maintaining current registration/certification/licensures as appropriate to position requirements.