2 Front Desk Guest Service Agent 2nd Shift Jobs in Oshkosh, WI
La Quinta Inns & Suites is Hiring a Front Desk Guest Service Agent 2nd Shift Near Oshkosh, WI
JOB DESCRIPTION JOB TITLE: GUEST SERVICE AGENT OVERVIEW: As a Guest Service Agent, you will be a vital part of our hospitality team, ensuring exceptional customer service and satisfaction for our guests. Your role will involve providing a warm welcome, efficient check-in/out processes, and addressing guest inquiries to create a positive experience during their stay. DUTIES: - Greet and welcome guests in a friendly and professional manner upon arrival. - Assist guests with check-in and check-out procedures efficiently, ensuring accuracy in reservations and payment processing. - Respond to guest inquiries regarding hotel services, amenities, and local attractions with detailed knowledge and enthusiasm. - Handle guest requests promptly and effectively to ensure a comfortable stay. - Maintain a clean and organized front desk area, including managing reservations and room assignments. - Utilize computer systems for booking reservations, updating guest information, and processing payments accurately. - Collaborate with other hotel departments to coordinate guest services and resolve any issues that may arise during the guest's stay. - Uphold high standards of customer service to exceed guest expectations and foster positive reviews. REQUIREMENTS: - Previous experience in customer service roles is preferred. - Strong attention to detail with the ability to multitask in a fast-paced environment. - Knowledge of basic custodial tasks such as cleaning and maintaining public areas. - Familiarity with driving for tasks like car wash services or transporting guests is advantageous. - Excellent communication skills both verbal and written. - Ability to work collaboratively in a team environment. - Basic computer proficiency for utilizing reservation systems and handling guest information securely. If you are passionate about delivering exceptional customer service, possess strong attention to detail, and enjoy creating memorable experiences for guests, we welcome you to apply for the Guest Service Agent position within our team.
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Oshkosh, WI 54902 (Required)
Ability to Relocate:
- Oshkosh, WI 54902: Relocate before starting work (Required)
Work Location: In person
Job Summary
Part Time
Business Services
$33k-46k (estimate)
09/07/2024
01/01/2025
cstn.net
JOPLIN, MO
100 - 200
2009
Private
PRISCILLA MCKINNEY
$10M - $50M
Business Services
Related Companies
The job skills required for Front Desk Guest Service Agent 2nd Shift include Customer Service, Guest Service, Communication Skills, Attention to Detail, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Guest Service Agent 2nd Shift. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Guest Service Agent 2nd Shift. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Guest Service Agent 2nd Shift positions, which can be used as a reference in future career path planning. As a Front Desk Guest Service Agent 2nd Shift, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Guest Service Agent 2nd Shift. You can explore the career advancement for a Front Desk Guest Service Agent 2nd Shift below and select your interested title to get hiring information.
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