5 Guest Service Agent Jobs in Oshkosh, WI
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La Quinta Inns & Suites is Hiring a Guest Service Agent Near Oshkosh, WI
JOB DESCRIPTION JOB TITLE: GUEST SERVICE AGENT OVERVIEW: As a Guest Service Agent, you will be a vital part of our hospitality team, ensuring exceptional customer service and satisfaction for our guests. Your role will involve providing a warm welcome, efficient check-in/out processes, and addressing guest inquiries to create a positive experience during their stay. DUTIES: - Greet and welcome guests in a friendly and professional manner upon arrival. - Assist guests with check-in and check-out procedures efficiently, ensuring accuracy in reservations and payment processing. - Respond to guest inquiries regarding hotel services, amenities, and local attractions with detailed knowledge and enthusiasm. - Handle guest requests promptly and effectively to ensure a comfortable stay. - Maintain a clean and organized front desk area, including managing reservations and room assignments. - Utilize computer systems for booking reservations, updating guest information, and processing payments accurately. - Collaborate with other hotel departments to coordinate guest services and resolve any issues that may arise during the guest's stay. - Uphold high standards of customer service to exceed guest expectations and foster positive reviews. REQUIREMENTS: - Previous experience in customer service roles is preferred. - Strong attention to detail with the ability to multitask in a fast-paced environment. - Knowledge of basic custodial tasks such as cleaning and maintaining public areas. - Familiarity with driving for tasks like car wash services or transporting guests is advantageous. - Excellent communication skills both verbal and written. - Ability to work collaboratively in a team environment. - Basic computer proficiency for utilizing reservation systems and handling guest information securely. If you are passionate about delivering exceptional customer service, possess strong attention to detail, and enjoy creating memorable experiences for guests, we welcome you to apply for the Guest Service Agent position within our team.
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Monday to Friday
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Oshkosh, WI 54902 (Required)
Ability to Relocate:
- Oshkosh, WI 54902: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time | Part Time
Business Services
$27k-36k (estimate)
08/05/2024
08/21/2024
cstn.net
JOPLIN, MO
100 - 200
2009
Private
PRISCILLA MCKINNEY
$10M - $50M
Business Services
Related Companies
The job skills required for Guest Service Agent include Customer Service, Guest Service, Communication Skills, Attention to Detail, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Service Agent positions, which can be used as a reference in future career path planning. As a Guest Service Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Agent. You can explore the career advancement for a Guest Service Agent below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Agent job description and responsibilities
Reservations at restaurants or entertainment venues may be made the guest service agent.
03/06/2022: Colorado Springs, CO
When customers check out, part of a service agent’s job entails totaling their bills.
12/21/2021: Gainesville, FL
Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.
03/08/2022: Lompoc, CA
When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.
03/03/2022: Flagstaff, AZ
The agent tabulates the room rate and any telephone or room service charges added during the stay.
02/11/2022: Rochester, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Agent jobs
Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.
01/26/2022: Sarasota, FL
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
02/03/2022: Sioux Falls, SD
Hotel guest agents spend much of their time arranging for services hotel quests request or need.
02/14/2022: Des Moines, IA
Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.
01/16/2022: Concord, NH
Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.
01/12/2022: Abilene, TX
Step 3: View the best colleges and universities for Guest Service Agent.
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