What are the responsibilities and job description for the Night Auditor position at La Quinta Inns & Suites?
Overview
We are seeking a detail-oriented and dedicated Night Auditor to join our team in the hospitality industry. The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours. This position involves performing accounting tasks, managing guest relations, and providing exceptional customer service. The ideal candidate will have a strong background in hotel management or hospitality, with excellent communication skills and the ability to handle various responsibilities efficiently.
Responsibilities
- Conduct nightly audits of financial transactions and ensure accuracy in reporting.
- Manage front desk operations, including check-ins and check-outs during night hours.
- Address guest inquiries and concerns promptly, ensuring a high level of guest satisfaction.
- Maintain accurate records of all transactions and prepare reports for management.
- Utilize phone systems effectively to communicate with guests and staff.
- Collaborate with other departments to ensure seamless service delivery throughout the night.
- Ensure the security of the hotel premises by monitoring access points and conducting regular checks.
Skills
- Proficiency in night audit processes and procedures within a hotel setting.
- Bilingual abilities are a plus, enhancing communication with diverse guests.
- Strong customer service skills with a focus on guest relations and satisfaction.
- Knowledge of hospitality management principles and practices.
- Familiarity with hotel management software and front desk operations.
- Excellent communication skills, both verbal and written, to interact effectively with guests and team members.
- Ability to work independently during overnight shifts while maintaining attention to detail.
If you are passionate about providing exceptional service in the hospitality industry and possess the necessary skills for this role, we encourage you to apply for the position of Night Auditor.
Job Types: Full-time, Part-time
Pay: $13.65 - $13.86 per hour
Schedule:
- 8 hour shift
- Overnight shift
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Lynchburg, VA 24502 (Required)
Ability to Relocate:
- Lynchburg, VA 24502: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $14
