The Assistant Food & Beverage manager will support the management team of the Food & Beverage department. This position oversees the different functions of the F&B outlets including restaurant, room service and bar at different times within the hotel. This position is an integral role for the food and beverage operation and requires a detail oriented, organized, and efficient leader. Safety-minded, high-quality standards for production and service. Strong verbal communications skills, courteous, friendly, and professional manner, and good team player. Able to effectively manage staff.

Responsibilities

• Floor management, guest satisfaction and follow up, reservation plotting, organizing stockrooms, scheduling staff, and various other tasks.

• Staying up to date on our food and beverage offerings, as well as local and national trends.

• Interacting with guests within our establishment as well as before and after their visit, this can include responding to online comments and/or social media.

• All other tasks deemed necessary by management.

• Assist in proper training and direction of departmental assistance in compliance with company standards of quality, sanitation, and other.

• Assess guest inquiries to provide best quality experience.

• Oversee daily activities with department director, leaders, from all the outlets.

• All other tasks deemed necessary by management.

• To understand and respond to all guest needs and requests in a timely and professional manner.

• To assist, as directed, to train, support, and discipline outlets team, to maintain highest possible levels of employee morale and department productivity.

• To follow all specified procedures to ensure satisfactory performance of daily responsibilities.

• To monitor storage areas, ensure cleanliness and organization of the back of the house.

• To ensure proper sanitation standards are being met throughout the hotel in compliance with local Health codes.

• To assist as needed in any day-to-day administrative duties such as scheduling, printing of menus.

• To assist in developing and maintaining elevated service standards.

• To promote and comply with all policies and procedures of La Valencia Hotel

• To immediately report all suspicious occurrences and hazardous conditions.

• To maintain the cleanliness, order, and safety of work areas, at all times.

• To practice safe work habits, to avoid injury to self and others.

• To perform other tasks, including cross-training, as directed

EXPERIENCE AND QUALIFICATIONS:

• High school diploma or equivalent preferred. • English fluency required.

• Must have a minimum of two or more years of experience in a management or supervisory level position in Food & Beverage, hospitality preferred.

• Must have banquet experience. Solid understanding of food & beverage operations.

• Familiar with local Department of Health regulations, and relevant current laws governing handling hazardous substances.

• Must be able to obtain a valid Food Handlers Card and Responsible Beverage Server Certificate.

SKILLS AND APTITUTES:

• Detail oriented. Organized and efficient.

• Ability to prioritize tasks effectively. High quality standards for production and customer service. Maintain a professional and courteous environment.

• Ability to effectively manage and problem solve situations.

• Strong computer skills, including