The Women’s Health and Genetics division of Labcorp is seeking a Genetic Counselor Assistant to join their team in Santa Fe, NM. This is an exciting opportunity to provide support to the Genetic Counseling team in various areas including: accessioning, client services, send outs, and reporting.

The schedule for this position will be Tuesday-Saturday, 8:00 AM -- 5:00 PM. This position has the flexibility to work remotely 2 days/week.

Address: 2000 Vivigen Way, Santa Fe, NM 87505

Responsibilities:

• Work with the lab Genetic Counselor team to support clients that ordered testing performed at Labcorp
• Respond to telephone and email inquiries from Labcorp clients, health care providers, Labcorp's laboratories and branches to coordinate all applicable genetic testing
• Contact clients to obtain pertinent demographic and clinical information and communicate with clients to ensure that the appropriate testing is ordered
• Research, troubleshoot, and resolve any problems related to testing by contacting clients or other Labcorp facilities
• Responsible for performing administrative duties such as data entry, database/log maintenance, filing, and faxing of reports
• Document case work and interactions with clients into the LIS System
• Participate and contribute to weekly departmental meetings

Requirements:

• Bachelor’s degree in a Biological Science
• 2 years' related Customer Service experience preferred
• 1 years' experience in the healthcare industry such as a hospital or physician's office highly desired
• Knowledge of Microsoft Office suite required. Experience with Laboratory Information Systems preferred
• Strong verbal and written communication skills and excellent ability to listen and respond effectively
• Strong flexibility and the ability to manage and adapt to changing priorities quickly
• Strong project management skills

Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, please click here