9 Patient care coordinator Jobs in Newport, CA
Laguna Dermatology is Hiring a Patient care coordinator Near Newport, CA
The patient care coordinator (PCC) conducts effective and informative client consultations based on the needs and objectives of the patient.
The PCC is responsible for promoting the medical practice products, procedures and services through education, patient outreach, and strong skills in consultative selling.
The role of the PCC is to achieve business growth by overseeing the sales of treatments, procedures and products, meeting and exceeding goals of the physicians and implementing strategic plans that meet the needs of the customer.
SALES AND CLOSING SKILLS IS A MUST..
Responsibilities
Duties and Responsibilities :
- Accomplishes revenue objectives by meeting or exceeding daily, weekly, and monthly goals. SALES AND CLOSING SKILLS A MUST.
- Accomplishes conversion and expansion objectives by :
o Tracking, reviewing, and analyzing metric including number of consultations conducted, number of consults closed, and the revenue per closed consultation.
o Continually working on skills such as patient needs assessment, building rapport, consultative selling, treatment and procedure knowledge and presentation, and overcoming objectives.
o Being fully educated on all products, procedures, treatments, programs and promotions offered and having the ability to be clear and effective when communicating and educating patients.
o Skillful and knowledgeable to educate and inform patients on pre-treatment preparation and post treatment care.
o Being fully informed and abreast of all financing options available.
o Following all standard protocols for unclosed consultations timely.
o Conducting confirmation calls, follow up emails, and post treatment consultations.
o Conducting quarterly retention analysis reports and developing strategic plans.
o Tracking monthly consults to conversion rations for quantitative analysis.
- Achieves business growth objectives by developing business partnerships and relationships via community outreach, presentations at local businesses, distribution of materials and development of referral programs.
- Achieves marketing objectives by :
o Implementing all marketing plan initiatives and programs offered within the practice.
o Managing office programs such as treatment plans, reminders, referrals, birthdays, loyalty programs.
o Work closely with management and marketing department.
Provides information to the physicians and management by :
o Proper use of EMRand or all patient management software systems and running monthly analytical reports based on business.
o Tracking success of marketing campaigns and return on investment for each initiative.
o Tracking personal performance and activities related to the physician’s surgical goals, as well as the office overall goals for non-surgical and skin care treatments.
Contributes to the overall business operations by :
o Assisting the front desk with their day to day on an as needed basis.
o Communicating in a friendly, personal and respectful manner with all patients and staff members.
o Making quick and timely responses to all personal and patient inquiries.
Required Skills
Position Requirements :
- Must be articulate, personable and possess excellent communication skills.
- Enjoy working with people and have experience in a consultative sales environment.
- A love for the Medical aesthetics field and its services
- Sound listening and customer service skills.
- Ability to comprehend and analyze data and metrics.
- Computer skills.
- Must be a team player with a positive attitude.
- Willingness to succeed and grow individually as well as part of a team.
Education and Experience Requirements :
- 2-4-year college degree or at least 3 years equivalent sales and customer service experience.
- At least 1 year working in an aesthetics, plastic surgery or cosmetic dermatology practice.
Last updated : 2024-06-22
Job Summary
Full Time
$95k-117k (estimate)
06/23/2024
09/21/2024
The job skills required for Patient care coordinator include Customer Service, Patient Care, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient care coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient care coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient care coordinator positions, which can be used as a reference in future career path planning. As a Patient care coordinator, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient care coordinator. You can explore the career advancement for a Patient care coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Patient Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Care Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Care Coordinator job description and responsibilities
Patient care coordinators educate patients about their health conditions and develop a plan to address their personal health care needs.
12/12/2021: Des Moines, IA
Patient Care Coordinator educate patients and families on the patients' procedures and conditions and make sure records are kept up to date.
01/30/2022: Dayton, OH
They monitor and coordinate patients’ treatment plans, educate them about their condition, connect them with health care providers, and evaluate their progress.
12/26/2021: San Jose, CA
Collaborates with key departments such as admitting, EVS, case management to ensure timely patient admissions and a positive patient family experience.
02/28/2022: Moline, IL
Maintain the workflow of the patient care coordinators; delivering great customer service to the patients, VIP and at-risk patients.
02/03/2022: New Orleans, LA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Care Coordinator jobs
Seniors are the ones who are most likely to require the services of these coordinators.
12/20/2021: Rockford, IL
You must have a goodphysical and health status which would accommodate delivery of duties and access to patient homes.
01/04/2022: Lexington, KY
Need to thoroughly explains procedures, treatments and nursing care to patients and/or family to be a successful Patient Care Coordinator
03/05/2022: San Bernardino, CA
For example, skills like Medical Records, Care Coordination and Healthcare Management are possible skills.
01/18/2022: Parkersburg, WV
Patient care coordinators need to have strong analytical skills and the ability to handle multiple tasks concurrently.
02/14/2022: Bakersfield, CA
Step 3: View the best colleges and universities for Patient Care Coordinator.
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