Java Full stack - REST API (JavaScript, Node.js, AWS, Python, jQuery, Web Sockets, Webservices/RESTful API's)
Strong knowledge of code documentation and handover
Microsoft Bot Framework - Provides tools and services for building enterprise-grade bots
Experience with git version control system
Experience in building IVR bots using contact centers software such as Geneys CISCO etc
Work as a technical SME with global delivery teams to deploy chat & voice bot solutions for large enterprises.
Map customers business and technical challenges to Kore s capabilities and build a solution to meet customer requirements.
Understand client s as-is technology landscape and any ongoing projects which might affect project execution or force to change the strategy.
Design architectural blueprint for client install, outlining Kore fit into the client landscape, hardware sizing, deployment model, strategy for integrating with security framework at client.
Develop design documents outlining configuration of Kore for specific use cases proposed.
Good experience in OOPS and Multi-Threading
Good Experience in Node JS, Java Script, jQuery, HTML 5, CSS3.
Good experience in defining/creating SOAP & RESTful web services.
Over 3-5 years of experience as a solution architect or technical lead in product or services organizations in professional services domain
Experience in Conversational AI, Contact Center implementations (levering Genesys, AudioCodes, Avaya, Cisco), ASR/TTS Engines (Google, Azure, Nuance, etc.) is preferred.
Multilingual capabilities a plus
Experience with Agile software development/delivery methodologies
Experience creating target architecture documentation and process flow diagrams.
Some understanding of common security protocols and compliance standards (ISO, PCI, SOC, HIPAA, GDPR)
Previous experience with machine-learning models is an asset, but not necessary.
Technical Knowhow of following preferred but not necessary: Backbone, Underscore, Redis / CouchDB / MongoDB
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