ASSISTANT MANAGER JOB DESCRIPTION
Reports to: Executive Director I FLSA Status: Full-Time, Non-Exempt

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

• Scheduling work hours, assignments and projects of Leasing Office Staff.
• Participating in and overseeing the hiring, training and supervision of Leasing Agents.
• Promoting positive working relationships among Maintenance, Grounds, Housekeeping, RSS and Office staff.
• Ordering and maintaining office supplies and materials.
• Promptly reporting any injuries, discipline problems, office issues or concerns to the Executive Director.
• Supervising office staff to ensure they are following safe work habits in order to prevent on-the- job injuries while adequately performing their duties.
• Working closely with the Executive Director to apprise him/her of any problems or concerns of employees or Residents.
• Preparing and managing the Leasing Office Budget, under the direct supervision of the Executive Director.
• Preparing rental reports, market surveys, written reports and other documents as directly by the Executive Director.
• Promoting a positive relationship with Residents and Guests.
• Meeting with Residents, as needed, to address issues and concerns.
• Overseeing rent collections, preparation and delivery of notices, preparation of eviction documents, etc.
• Annual property Christmas party planning.
• Coordinating the ordering and installation of carpet for turnover apartments.
• Performing pre-walk inspections of apartments for which move-out notice has been given.
• Coordinating special pest control services as needed.
• Coordinating annual fire alarm and fire extinguisher inspections.
• Enrollment of new employees.
• Coordinating workers comp incident reports and medical visits.
• Assisting Bookkeeper as needed.
• Assuming duties of Executive Director during his/her absence.
• Performing other tasks, as needed and directed by the Executive Director.

• Bi-lingual preferred (English/Spanish)
• Word/Excel/General computer skills are required
• Real Page/OneSite experience preferred
• MAC computer experience preferred
• Ability to work a flexible schedule, including weekends; Monday through Sunday, 9am – 6pm
• Ability to resolve resident concerns while maintaining a friendly and professional demeanor
• Ability to write and communicate professionally
• Ability to apply sound decision-making when assisting prospects or current residents
• Ability to demonstrate teamwork by assisting co-workers
• Ability to communicate professionally and adapt interpersonal skills to a variety of audiences
• Must have a valid Driver’s License

• Stand, walk, sit, use hands and fingers to handle, feel or grip, and reach with hands and arms while performing standard office duties.
• Frequently required to climb stairs, walk, talk, hear, and drive a golf cart while touring prospects throughout the community.
• Occasionally lift and/or move up to 40 lbs.
• Frequently use common office equipment, telephone, computer, keyboard, mouse, two-way radio, and variety of different keys.

• Full-time position; Monday through Friday 9:00 a.m. – 6:00 p.m.
• 96 hours PTO accrued each year for first two years of service
• 136 hours of PTO each year after two years and above
• 176 hours of PTO accrued each year after 7 years of service
• 401K with 3% Employer Contribution
• Health/Dental/Vision/Life Insurance available after 30-day waiting period
• Good background required
• 90-day probationary period