Description

LJA Mission Statement: 

The mission of Lake Junaluska is to be a place of Christian hospitality where lives are transformed through renewal of soul, mind and body. 

Located in the Smoky Mountains of Western North Carolina, Lake Junaluska is a conference and retreat center that hosts over 50,000 overnight guests annually. We have over 400 lodging rooms, a campground, and meeting space for up to 2,000 people. All of our facilities are located on a scenic 1,200-acre campus which boasts panoramic views, abundant recreation opportunities, and a 200-acre lake. Our market ranges from youth groups to affluent leisure guests primarily from the Southeastern US. 

Position Summary: 

As a Set-up Staff member, you will play a vital role in ensuring the smooth setup and breakdown of various events, ranging from weddings to corporate gatherings. Your dedication to excellence and commitment to guest satisfaction will contribute to Lake Junaluska's reputation as a premier conference and retreat center in the Smoky Mountains.

Essential Functions:

• Must possess excellent hospitality skills.

• Set up and deliver event equipment, including tables, chairs, staging and various other equipment to be used in meetings and events on campus.

• Assist in exhibition setup, strike, and maintenance.

• Provide physical support to various departments involved in event execution.

• Monitor, evaluate and maintain all services equipment, rental rooms and work areas are in good working order and safe for public use.

• Maintain storage room organization and cleanliness.

• Collaborate with supervisors to plan upcoming event needs.

• Handle loading and unloading of deliveries.

• Assist with general tasks like inventory and equipment cleaning and repairs.

• Operate company vehicles responsibly for task completion.

• Consistently look for and recommend improvements to existing processes, functions and/or systems.

• Comply will all safety policies, practices and procedures and report any unsafe activities or conditions immediately to the supervisor, or the Human Resource Department.

• Perform other duties as assigned.

Qualifications

Knowledge, Skills and Abilities 

• Prior experience in event setup or equipment handling preferred.
• Minimum age of 16 with valid NC drivers license.
• Strong communication and interpersonal skills.
• Ability to follow directions and prioritize tasks effectively.
• Dedication to providing superior guest service.
• Proficiency in time management and multitasking.
• Capacity to troubleshoot and adapt in a dynamic environment.
• Knowledge of A/V equipment is a plus
• Must be willing to work a flexible schedule.

Working Conditions

• Moderate physical activity performing strenuous to non-strenuous activities with moderate to loud noise. 
• Well-lighted, heated and air-conditioned indoor/outdoor setting with adequate ventilation.
• Ability to lift, push, pull or otherwise reposition objects weighing up to 100 pounds. At times, objects may exceed the weight limit.
• Manual dexterity to perceive attributes of objects and materials.
• Climb, balance, stoop, kneel; frequently moves about, able to stand, walk, and sit for extended periods.
• Frequently be outdoors in all weather conditions.
• Vision: must be able to see close, have good vision to perform daily duties.
• Work Schedule: Monday – Sunday, days/nights/weekends/holidays and overtime as required.

Lake Junaluska is an Equal Opportunity Employer