OVERVIEW

Our Parts Counter Sales will be responsible for responding to customer information inquiries, supplying parts from dealership inventory, and/or procuring parts that are not in stock, per dealership guidelines.

RESPONSIBILITIES:

• Respond to customer parts or information requests quickly
• Communicate with customers when a delay in response will occur and offer alternatives
• Determining availability and price information and document as necessary
• Providing parts to customers from stock, procuring locally, or creating a parts order as directed
• Monitor the status of customer orders, advise of any problems and notify upon arrival
• Build relationships and provide quality customer service with a sense of urgency
• Determine the availability and lead times of parts
• Timely response in fielding a high volume of calls and in-person customers

QUALIFICATIONS:

• Parts experience, particularly in a truck or automotive dealership or aftermarket environment, and Trade school education in Parts Operations or Transportation Technology are preferred
• Basic PC (Personal Computer) access skills and basic understanding of PC systems
• Participation in educational classes as directed by the Parts Manager or Supervisor
• Ability to lift, carry, and move up to 50 pounds
• The ability to stand during the majority of an 8-hour shift

EDUCATIONAL REQUIREMENTS:

• High school graduate or equivalent

LAKESIDE IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• How many years of Truck or Heavy Duty Truck part sales experience?
• This is a mid-shift position, 11:00am-7:30pm, are you able to work these hours?

Experience:

• Microsoft Office: 1 year (Required)
• Parts Sales: 2 years (Required)
• Customer service: 2 years (Required)
• Mechanical knowledge: 2 years (Required)
• Dealership: 1 year (Required)
• CDK: 1 year (Required)

Work Location: In person