Job Description:

Application Support Consultant

Location: Boston, MA Remote

Duration: 6 months

§ A BA/BS degree in a technical or analytical discipline such as computer science, information technology, engineering, science, economics, mathematics, or statistics required.

§ A minimum of 2-5 years of progressively responsible, relevant experience, preferably in customer facing roles.

§ Proven customer focused mindset and excellent customer service skills § Excellent interpersonal, verbal, and written communication skills § Aptitude for technical troubleshooting § Ability to succeed in a mission critical, technical, customer service and support environment § Ability to work effectively with internal departments and external vendors to resolve client issues § General familiarity with Windows administration, networking, and databases preferred § Exposure to electronic trading systems, FIX protocol, financial software applications, or other enterprise business software desirable, but not required § Salesforce administrator or related experience desirable, but not required § Ability to manage multiple, simultaneous priorities.

§ Proven organizational skills with attention to detail.

§ Ability to achieve results without close supervision.

§ Self-motivated with the ability to operate independently and also has the strong desire to work as a member of a team.

§ Demonstrated practical, hands-on, “can-do” approach, and the ability to work efficiently and creatively. § Strong analytical and problem-solving skills. § Travel unlikely to be required. § Flexibility with schedule and ability to work beyond regular business hours with periodic off hours support required.

Thanks

Drishti

Lancesoft Inc.