2 Fiber Change Management Analyst Jobs in Miami, FL
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Fiber Change Management Analyst
$87k-111k (estimate)
Full Time | Business Services
2 Weeks Ago
LanceSoft Inc is Hiring a Fiber Change Management Analyst Near Miami, FL
Job Title: Fiber Change Management AnalystLocation: Rochester or Miami LocationDuration: 3 PM to 11 PM. M-FJob ResponsibilitiesMaintenance Coordination- Internal and Vendor Maintenance Management. MOP Assessment. Maintenance Event Approval. Impact Analysis- Circuit Impact Research, Assessment, and Validation. Conflict Assessment-Internal, External Maintenance & Network Outage Conflict Resolution. Internal, Vendor and Customer Scheduling & Coordination. Research customer Information to ensure each customer is properly notified. Proactive Customer Communication & Notifications
CM Support Line - for logging maintenance progress in the field. Not field based but remote troubleshooting to support calls from technicians in the field.
Diagnose, troubleshoot, and clear alarms as reported by our NMS events logs, as a result of Change Management activity
Serve as the primary point of contact for all Change Management SA inquiries. Various Record Validation Projects.
Job KnowledgeHands on Experience and working knowledge within the following areas: SONET, IP protocols and routing, Layer 2 switching, WDM, Dark Fiber services and OTDR testing.3-5 years telecommunications experience required. Good judgment, concentration, and decision-making skills. Display good customer service techniques with a strong commitment to Customer Care, as the customer’s advocate. Extreme attention to detail. Good organizational skills. Ability to multitask. Must possess a positive attitude. Cross functional team player
Experience With
CM Support Line - for logging maintenance progress in the field. Not field based but remote troubleshooting to support calls from technicians in the field.
Diagnose, troubleshoot, and clear alarms as reported by our NMS events logs, as a result of Change Management activity
Serve as the primary point of contact for all Change Management SA inquiries. Various Record Validation Projects.
Job KnowledgeHands on Experience and working knowledge within the following areas: SONET, IP protocols and routing, Layer 2 switching, WDM, Dark Fiber services and OTDR testing.3-5 years telecommunications experience required. Good judgment, concentration, and decision-making skills. Display good customer service techniques with a strong commitment to Customer Care, as the customer’s advocate. Extreme attention to detail. Good organizational skills. Ability to multitask. Must possess a positive attitude. Cross functional team player
Experience With
- Cisco routers and switches Cisco ONS Lucent DMX Juniper MX and EX series
- Experience with MRV. Experience with BGP, IPv6, and or JUNOS a plus.
- Solid experience with standard MS Office Product Set
- NMS alarm monitoring
- Working Knowledge within a Circuit Inventory System- IE. OSP Insight and Netcracker, NOC or Ops experience, Nortel 6500/5200Lambda Unite, Infinera
Job Summary
JOB TYPE
Full Time
INDUSTRY
Business Services
SALARY
$87k-111k (estimate)
POST DATE
06/09/2024
EXPIRATION DATE
07/07/2024
WEBSITE
lancesoft.com
HEADQUARTERS
HERNDON, VA
SIZE
500 - 1,000
FOUNDED
2000
TYPE
Private
CEO
DIVYA GANDHI
REVENUE
$200M - $500M
INDUSTRY
Business Services
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About LanceSoft Inc
LanceSoft is a provider of application development, management outsourcing and data-warehousing services to the aerospace and automotive sectors.
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