1 Help Desk Analyst I Job in Grand Prairie, TX
LanceSoft Inc is Hiring a Help Desk Analyst I Near Grand Prairie, TX
Responsibilities
- Inventory and plan physical installation of workstations to be deployed/replaced throughout the site
- Installation, configuration, and testing of Windows operating systems and related applications Migration of software and data from legacy systems
- Physical installation of workstations at locations throughout the site
- Ensure the operating system is running to specifications on all workstations, and any other attached hardware or devices
- High School Diploma
- Currently pursuing or recently completed a degree in Computer Science, Information Systems,
- Experience troubleshooting Windows & other common software issues
- Experience providing excellent customer service and professionalism
- Ability to work independently as well as in teams
- Enthusiasm for technology, learning & teaching
- Working knowledge with Microsoft SCCM a plus, but not required
- Required to stand, walk and sit; talk or hear; use hands to finger, handle or feel objects or controls; reach with hands and arms. Regularly required to stoop, kneel, bend, crouch and lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.
Job Summary
Full Time
Business Services
$55k-69k (estimate)
06/04/2024
06/30/2024
lancesoft.com
HERNDON, VA
500 - 1,000
2000
Private
DIVYA GANDHI
$200M - $500M
Business Services
Related Companies
About LanceSoft Inc
LanceSoft is a provider of application development, management outsourcing and data-warehousing services to the aerospace and automotive sectors.
The job skills required for Help Desk Analyst I include Help Desk, Troubleshooting, Customer Service, Operating System, Installation, Computer Science, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Analyst I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Analyst I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Analyst I positions, which can be used as a reference in future career path planning. As a Help Desk Analyst I, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Analyst I. You can explore the career advancement for a Help Desk Analyst I below and select your interested title to get hiring information.
If you are interested in becoming a Help Desk Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Help Desk Analyst for your reference.
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Quotes from people on Help Desk Analyst job description and responsibilities
Help desk analysts often use Microsoft Office applications such as Word and Excel, but they can also benefit from specific help desk software like Zen desk, HEAT, Fresh Service or Track IT.
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Gathering and triaging cases that require attending to.
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A help desk analyst spends the majority of the day performing remote support.
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Help desk analysts troubleshoot difficulties with computers and their connections.
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Submitting purchase requests and monitoring your expenditure.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Help Desk Analyst jobs
Use quotation marks for exact phrases.
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Use common words and punctuation.
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Set a time limit then change tactics.
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Name the different kinds of software testing.
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Find ways to get job experience.
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Step 3: View the best colleges and universities for Help Desk Analyst.
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