Top 3 Must-Have Skills

1. Workday

2.Excel

3.Word

• Serve as Tier 1 HR support for employee and manager questions. Responding in a timely manner or escalating to other HR functions as appropriate.

• Responsible for the monthly random drug screening program for all locations.

• Maintain electronic and paper employee files.

• Perform back-office transactions for general HR data processing in support of HR functions, including running ad-hoc and scheduled reports, data entry, data reconciliation, and sending communications.

• Perform special projects as assigned.

• Prior experience in HRIS platform with Workday. Must be able to successfully perform Workday transactions with minimal supervision.

• Prior experience with ADP e-time.

• Proactively partners with Payroll, HRIS associates and vendors to ensure seamless delivery.

• Basic understanding of employment laws as they apply to the hiring process.

• Excellent communication skills (written and verbal).

• Experience working in a HR Call Center or HR Shared Service Center preferred.

• Ability to interpret and communicate HR policies, procedures, and programs.

• Ability to deliver excellent employee experience via email, telephone, and in person.

• Ability to establish relationships quickly and easily.

• Ability to work well under pressure with excellent time management skills.

• Proficiency in Microsoft Office programs (Outlook, Word, Excel, and PowerPoint).

• Must be task-oriented and be able to consistently meet deadlines.

• Highly self-motivated, able to work autonomously with general direction