Assists with the day-to-day operations of Human Resources. Is responsible for providing support and coordinating daily workflow for any of several Human Resources functions: recruiting, orientation, employee relations, training, pre-employment testing, compliance, background check screening, HR Support, leaves of absence, and regional HR operations. Ensures work procedures and processes are documented and meet quality management standards.
45% May perform workflow for any of the following Human Resources functions: schedules interviews; administers, processes and tracks pre-employment assessments: administers, processes and tracks background checks; processes new hire closeouts; tracks new hire onboarding paperwork; collects and tracks completion of required compliance documents; scanning and upload documents, verification of employment, mail notices, process service award selection forms and mail packets, provides service to internal and external customers; monitors multiple email accounts; and, responds to various inquiries (verbal and written).
45% Provides administrative research and audit support. Performs quality checks on internal processes. Gathers requested information for internal and external audit responses. Researches and communicates findings as appropriate.
10% Contributes to various projects as assigned by HR Management. Updates procedures, work instructions and forms. Contributes to process improvement projects. Assists with performing testing on HR systems.
Required Skills and Abilities:
Good judgment skills. Effective verbal and written communication skills. Demonstrated proficiency in spelling, punctuation, and grammar skills. Effective customer service, organizational skills. Ability to handle confidential or sensitive information with discretion.
Required Software and Other Tools:
Microsoft Office.
Preferred Skills and Abilities:
General knowledge of various employment laws and practices.
Preferred Software and Other Tools:
Working knowledge of Microsoft Access or other database software.
Work Environment:
Typical office environment. Work may require travel between various office buildings.