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Title: Payroll Specialist
Location: Cary-NC-27511
Duration:- 12 months with possible extension
Job Summary:
Strategy & Planning
• Ensures that US/PR payroll services are delivered in accordance with all Client’s policy directives and in accordance with federal and state laws and regulations.
• Proposes and implements the strategic direction of the US/PR Payroll Services organization.
• Champions Client’s core values and LEAN initiatives.
Operational Services
• Provides subject matter expertise related to payroll operations.
• Researches and interprets federal and state regulatory requirements to resolve issues for payroll processing.
• Implements, maintains, and reviews payroll processing systems to ensure timely and accurate processing of payroll transactions, payroll time processing including salaries, benefits, garnishments, taxes, fringe benefits, imputed income, and other deductions.
• Contributes expertise to local and global projects with responsibility for assigned KPIs and deliverables.
• Drives implementation of streamlined practices and processes across areas of responsibility which will result in cost reduction, improved internal control, process efficiency and excellent customer satisfaction.
• Participates in quarterly and annual audits with Client’s Internal & External Auditors. Ensures informational requests are documented, information is provided, and issues are clearly identified and resolved.
• Governs compliance with Client’s policies, FLSA regulations, wage and tax laws, segregation of duties, SOX and other federal and state legislation affecting payroll.
• Builds strong working relationships with various cross-functional groups and partners with other stakeholders regarding policy and pay
impacting changes.
• Builds and maintains effective vendor relationships.
• Develops and delivers communications affecting payroll policy changes and escalations.
• Reviews and approves payroll runs, system testing results, and payroll impacting policy changes.
• Manages escalations and delivers timely resolutions to complex payroll inquiries.
• Provides constructive and timely performance evaluations.
• Facilitates a respectful work environment.
• Performs other related duties as required and assigned.
Customer Experience
• Ensures team members provide excellent customer service to employees by offering individuals information on payments and by responding accurately and timely to payroll related requests.
• Builds strong working relationships with various cross-functional groups throughout Human Resources/other stakeholders to understand customer needs and deliver exceptional customer service
• Provides feedback/train/customer facing teams to equip them with knowledge to respond to customer requests.
• Creates awareness/train/guide employees (as applicable) on self service capability/usage at every opportunity
• Reviews customer feedback, analyses it, and guide team members on it regularly
People Management
Manages a team of individuals that supports the Client’s US/PR model for payroll services.
Recruits, develops, and retains talented team members.
Assists with resource allocation and resolution of resource conflicts.
Coaches and guides team members on complex queries to help develop their process knowledge.
Holds periodic one-on-ones and identifies training needs in alignment with development of team members.
Identifies critical roles in teams and ensures backup availability through cross-training and skill development.
Conducts annual performance/salary review of team members.
Continuous Improvement
• Designs, recommends, and implements processes to improve the controls, efficiency, and quality of Payroll.
• Drives a mindset of continuous improvement by encouraging team members to constantly challenge the status-quo (especially processes that are manual/repetitive).
• Defines metrics to measure and monitors process effectiveness and compliance
Finance & Budget
Supports financial and cost management to ensure alignment with the approved budget
Knowledge, Skills, Experience
Basic Qualifications:
A relevant Bachelor's degree with five years of payroll including time experience (inclusive of 2 years leading a team) or an equivalent combination of experience and education.
Workday and/or SAP payroll module experience, SAP required.
Experience in a shared services environment and SAAS Systems
Knowledge of HR practices, laws, policies, and procedures
Hands-on experience with multi-state and multi-company payroll
Exceptional analytical, communication and leadership skills
Proficiency with Microsoft Office Excel and other MS Office applications
Ability to work effectively in a fast-paced environment and adapt well to changing priorities to meet deadlines
Strong detail orientation and time management skills
Professional demeanor and strong executive presence
Must maintain confidential information discreetly and protect employee privacy
Previous experience managing teams
Preferred Qualifications:
CPP certification
ADP experience
Contractor
Business Services
$64k-81k (estimate)
07/03/2024
07/31/2024
lancesoft.com
HERNDON, VA
500 - 1,000
2000
Private
DIVYA GANDHI
$200M - $500M
Business Services
LanceSoft is a provider of application development, management outsourcing and data-warehousing services to the aerospace and automotive sectors.
The job skills required for Payroll Specialist include Payroll Processing, Customer Service, Microsoft Office, Planning, Time Management, Workday, etc. Having related job skills and expertise will give you an advantage when applying to be a Payroll Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Payroll Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Payroll Specialist positions, which can be used as a reference in future career path planning. As a Payroll Specialist, it can be promoted into senior positions as a Payroll Clerk IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Payroll Specialist. You can explore the career advancement for a Payroll Specialist below and select your interested title to get hiring information.
If you are interested in becoming a PAYROLL SPECIALIST, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a PAYROLL SPECIALIST for your reference.
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