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Pure/Rubrik Storage Operations Engineer
LanceSoft Inc Salt Lake, UT
$87k-111k (estimate)
Intern | Business Services 4 Days Ago
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LanceSoft Inc is Hiring a Pure/Rubrik Storage Operations Engineer Near Salt Lake, UT

Job DescriptionPosition will require 4 days a week - 10 hour shifts. 100% Onsite in Salt Lake City, UTAH
Pay Rate: $58 to $62/hr YOUR IMPACT
Qualified candidate will provide unified production management support for the backup and storage infrastructure of the firm, using cutting-edge systems and processes that form the core of our key business. They have the opportunity to work at the forefront of technology innovation alongside industry leaders and make significant contributions to the field. They will also adopt various tools developed by Engineering team to automate failure resolution using machine learning techniques, notify of discrepancies in the health of the production environment and help in the automation of health-restoration, with a continuous focus on risk and cost.
You WillHOW YOUWILL FULFILL YOUR POTENTIAL
  • Provide day to day operational support of storage and backup environments:
  • Primary skill set: Pure Storage as Block solution and Rubrik as Data protection solution, Brocade fiber channel switches, Windows Server 2016.
  • Secondary skill set: EMC Networker, EMC Data Domain, EMC VNX and VMAX, Hitachi HDS, Fiber Channel Switches.
  • Monitor a ticket queue, alerts and email to identify and resolve production issues.
  • Serve as the initial point of contact for customers seeking support on Pure storage and Rubrik data protection solutions.
  • Efficiently triage incoming support tickets, categorizing and prioritizing based on the severity and the impact.
  • Monitor and troubleshoot the disk and tape backup environment to make sure backups complete successfully.
  • Manage the configuration of disk and tape backup, including tape labeling, pool management, and schedule management.
  • Managing, configuring and troubleshooting issues on Pure storage, Brocade switches, escalating/engaging engineering or vendor as on when necessary.
  • Implement and manage backup and recovery process for critical data.
  • Take ownership of issues and see them through to resolution.
  • Provide client support related to storage and backup environments via email and phone, escalating as necessary.
  • Work with a global team, taking and providing warm handover to ensure continuity of 24x7 coverage.
  • Work with platform vendors to pursue issue resolution.
  • Potential cross training with other platforms: Unix, Windows, Database.
Skills:
Basic Qualifications
  • Currently working within an enterprise-level storage environment, with 5 years of relevant experience.
  • Experienced in Pure Storage FlashArray block storage products and/or in Rubrik r6000 series data protection products.
  • Experienced in Brocade G series fabric switch products.
  • Competent in Windows, Linux/UNIX-like operating systems.
  • Monitor pure storage performance and capacity, ensuring optimal operation.
  • Diagnose and resolve storage & switch related issues, working closely with vendors, engineering, and other support teams when necessary.
  • Implement data protection mechanism on Rubrik such as snapshots, replication, and backup solution.
  • Familiar with SRE principles such as user journeys, SLI/SLO, and synthetic probers.
  • Strong analytical, problem solving, and trouble shooting skills.
  • Ability to adapt to new technologies.
Preferred Qualifications
  • Experience in medium to large IT infrastructure across multiple datacenters.
  • Good understanding of enterprise level change, incident, and problem management processes.
  • Good interpersonal skills and ability to work well on a global team.
  • Ability to work and prioritize in a highly dynamic work environment with a global focus.
  • Automation utilizing scripting languages like bash, Python and/or Perl.
  • Beneficial, but not required, experience in block storage (Dell, Hitachi), file (Netapp, Dell Unity), and/or backup solutions (Networker, DataDomain).
  • Familiarity with Unix/Linux command line operations and server support.
  • Understanding of how to troubleshoot basic Unix/Linux problems.
EEO EmployerLanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Employee BenefitsAt LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:
  • Four options of medical Insurance
  • Dental and Vision Insurance
  • 401k Contributions
  • Critical Illness Insurance
  • Voluntary Permanent Life Insurance
  • Accident Insurance
  • Other Employee Perks

Job Summary

JOB TYPE

Intern

INDUSTRY

Business Services

SALARY

$87k-111k (estimate)

POST DATE

07/03/2024

EXPIRATION DATE

07/31/2024

WEBSITE

lancesoft.com

HEADQUARTERS

HERNDON, VA

SIZE

500 - 1,000

FOUNDED

2000

TYPE

Private

CEO

DIVYA GANDHI

REVENUE

$200M - $500M

INDUSTRY

Business Services

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About LanceSoft Inc

LanceSoft is a provider of application development, management outsourcing and data-warehousing services to the aerospace and automotive sectors.

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