1 Appointment Setters, Service Department, On-Site Job in Tigard, OR

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Appointment Setters, Service Department, On-Site

Landmark Ford

Tigard, OR | Full Time

$63k-80k (estimate)

2 Months Ago

Appointment Setters, Service Department, On-Site

Landmark Ford Tigard, OR

$63k-80k (estimate)

Full Time | Retail 2 Months Ago

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Landmark Ford is Hiring an Appointment Setters, Service Department, On-Site Near Tigard, OR

12000 SW 66th Ave., Tigard, OR 97223

AUTOMOTIVE SERVICE COORDINATOR (Business Development Representative)

Excellent Compensation, Benefits & Room for Advancement!

Prior Clerical, Call Center or Customer Service experience preferred.
We train for your success!

Landmark Ford is family-owned and operated since 1979 and one of the largest dealerships in the Northwest!

We’ve experienced record growth this year and are HIRING NOW for friendly BDC Service Coordinators to set up service appointments, answer inbound service calls, and, most importantly, provide excellent customer service at our busy Service Department. Those with previous Clerical, Business Development, or Call Center experience are encouraged to apply!

We offer continuous paid training and a best-in-class compensation and benefits package, including top pay and benefits in our area. Apply now and join our team!

We offer:

Excellent hourly pay based on experience
Full-time & Part-time Positions Available
Day Shift: Tuesday through Saturday
Evening Shift: Monday through Friday
Paid Training
Work/Life Balance: Flexible 5-day workweek
Reliable Medical, Dental, Vision, and Life Insurance
Supplemental Insurance
401(k) Retirement Plan with Company Match
Employee Assistance Program (EAP)
Paid vacation, holidays & sick time
Employee discounts on products & services & vehicle purchase plans
Stable work with growth and advancement opportunities
We were awarded as a Top Workplace!

Responsibilities – BDC Service Coordinator:

Answer incoming service department calls and work with vehicle owners to book appointments for vehicle services and repairs
Answer general service questions and route calls to other staff when needed
Manage customer created web appointments
Work with advisors and parts to coordinate part availability for coming appointments
Supervise lot staff to make sure adequate coverage by assigning duties as needed
Outbound calls as directed to set appointments for recalls and parts that have arrived along with scheduling maintenance that is coming due
Assist with other duties as needed / assigned

Requirements – BDC Service Coordinator:

This is an onsite position
Automotive dealership experience is a plus!
Prior Clerical, Administrative, or BDC experience preferred
Experience handling high call volume preferred
Steady work history required
Great phone voice and experience handling high-call volume
Must have the ability to multi-task
Outgoing and a fast learner
Must be skilled with Computer Data Entry and Microsoft Word & Excel, as well as Multi-Line Phone systems
Must be reliable
Professional appearance and a positive attitude
Valid driver's license
Please upload your resume. Completing the online assessment will grant you priority consideration!
Must pass pre-employment screening

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.