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Front Desk Representative
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Full Time | Accommodations 8 Months Ago
Save

Landmark Hotel Group is Hiring a Front Desk Representative Near Suffolk, VA

Front Desk / Guest Services Representative

Full Time

Hilton Garden Inn Suffolk Riverfront

$250 Signing Bonus!

At Landmark, PEOPLE are our business. Serving our guests, clients, and team members is our PASSION!

Be part of something great! JOIN OUR FAMILY where People are Paramount. #LHGWhereYouBelong

Landmark Hotel Group is seeking a Front Desk / Guest Services Representative for the 

Hilton Garden Inn Suffolk located at 100 East Constance Road, Suffolk, VA 23434.

Core Responsibilities:

  • Maintain complete knowledge at all times of: Hotel features, room types, rates, and guest details
  • Maintain complete knowledge and comply with all hotel and departmental policies and procedures.
  • Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times.
  • Access all functions of computer system according to established procedures and standards.
  • Promote positive guest relations to all individuals approaching the Front Desk.
  • Process all guest check-ins according to established hotel requirements.

Qualifications:

  • Must possess a good command of the English language and the ability to communicate clearly in person and via telephone.
  • Experience working in a fast-paced environment
  • Morning, Evening, Holidays, and Weekend availability is required
  • Ensures uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information; protect company assets

Wellness Benefits:

  • Medical
  • Dental
  • Vision
  • Generous Paid Time Off
  • Colonial Life Supplemental Insurance

Planning for Future:

  • 401(k) with company match
  • Life insurance
  • Manager In Training Program
  • Development Opportunities
  • Performance based bonus program
  • Paycor's Next Day Pay

Rewards: 

  • Incentive based bonus program
  • Employee discounts
  • Discounts for friends and family

Our focus is to deliver genuine, heart-felt service - service to our guests, service to our community, and service to each other. Our company's culture can be best described as a family joined by a shared set of values, vision, and mission. Our success is driven by our people - a pool of dedicated team leaders and associates. The hallmarks of our culture are quality, integrity, and service.
If this sounds like the place for you and you share the same values.... Join Us!

Landmark Hotel Group is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status. 

For more information about joining the Landmark Family, please visit landmarkhotelgroup.com/careers

Hilton Garden Inn Suffolk

100 East Constance Road

Suffolk, VA 23434

757-925-1300

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$26k-34k (estimate)

POST DATE

10/10/2023

EXPIRATION DATE

09/14/2024

HEADQUARTERS

ROOSEVELT, UT

SIZE

25 - 50

FOUNDED

2013

REVENUE

$10M - $50M

INDUSTRY

Accommodations

Show more

Landmark Hotel Group
Full Time
$27k-34k (estimate)
Just Posted
Landmark Hotel Group
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The job skills required for Front Desk Representative include Guest Service, Confidentiality, Planning, Guest Relations, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Representative positions, which can be used as a reference in future career path planning. As a Front Desk Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Representative. You can explore the career advancement for a Front Desk Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Representative job description and responsibilities

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

01/10/2022: Springfield, MA

Responsible for collecting any applicable fees from the guests and ensuring that only the registered guests stay.

03/23/2022: Laramie, WY

May also be asked to update appointment calendars, validate parking tickets or perform filing and clerical duties.

02/20/2022: Oklahoma City, OK

Processing operational needs, addressing guest requests, completing reports or sharing the highlights of the local area.

01/23/2022: Charlotte, NC

Coordinated and organized front desk operations to ensure excellent guest service.

03/04/2022: Muskegon, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Representative jobs

Requires a minimum of High School Diploma or GED.

02/24/2022: Bloomington, IN

1+ years of experience as Front Desk Representative or similar role.

02/01/2022: Florence, SC

Proven experience as front desk representative, agent or relevant position.

02/28/2022: Queens Village, NY

Use front desk skills to complete their job efficiently.

03/10/2022: Baton Rouge, LA

With experience in customer service.

02/13/2022: Cedar Falls, IA

Step 3: View the best colleges and universities for Front Desk Representative.

Butler University
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